At a Glance
- Tasks: Lead the vision and strategy for the ServiceNow platform, focusing on ITOM and ITAM.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Enjoy a market-leading pension, flexible hours, and customisable perks.
- Other info: Engage with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by driving organisational change and enhancing user experience.
- Qualifications: Experience in managing enterprise tech platforms and strong product management skills required.
The predicted salary is between 60000 - 80000 £ per year.
Role Overview
We’re hiring a strategic Product Manager to lead the vision, strategy, roadmap and delivery of the Service Now platform, with particular accountability for the enterprise products and capabilities supporting IT Operations Management (ITOM) and IT Asset Management (ITAM).
What You Will Do
- Own the product strategy, roadmap and lifecycle management of the Service Now platform and associated ITOM and ITAM products.
- Act as the technology product leader for Service Now, ensuring the platform delivers maximum business value, operational efficiency and user experience.
- Why It Might Be a Fit
You'll thrive in a stakeholder‑rich environment, engaging confidently with peers, senior leaders, suppliers and business functions to build consensus, influence strategic decisions and drive organisational change.
Requirements
- Proven experience managing enterprise technology platforms and delivering business outcomes through digital products and services.
- Strong product management expertise combined with experience of the Service Now platform, ideally within IT Operations Management, IT Asset Management, IT Service Management or Enterprise Technology environments.
- Ability to communicate a compelling product vision and align diverse teams around shared outcomes.
- Collaborative and decisive leadership experience defining product strategies, shaping roadmaps, prioritising investment and driving value realisation.
- Security Clearance (SC) and British residency for the last five years.
Benefits
- Market‑leading pension scheme
- Customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more
- Annual bonus
- Flexible working hours
- #J-18808-Ljbffr
Product Manager – ServiceNow Platform (ITOM & ITAM) in London employer: EDF Trading
At EDF Trading, we pride ourselves on being an excellent employer that fosters a dynamic and innovative work culture in the heart of London. Our team-oriented environment encourages professional growth through continuous learning opportunities and collaboration on cutting-edge technology projects in the energy sector. With a commitment to employee well-being and a focus on meaningful contributions, we offer a rewarding career path for those looking to make an impact in energy trading.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager – ServiceNow Platform (ITOM & ITAM) in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like EDF Trading!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at EDF Trading would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at EDF Trading through your school's career services!
We think you need these skills to ace Product Manager – ServiceNow Platform (ITOM & ITAM) in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager – ServiceNow Platform (ITOM & ITAM), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager – ServiceNow Platform (ITOM & ITAM) position at EDF Trading. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at EDF Trading
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
