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- Tasks: Support trading applications and resolve system incidents in a dynamic environment.
- Company: Join EDF Trading, a leader in low-carbon energy solutions with a diverse international team.
- Benefits: Enjoy hybrid working, private medical insurance, gym memberships, and more perks to keep you healthy.
- Why this job: Be part of an innovative team that values diversity and offers continuous learning opportunities.
- Qualifications: Ideal candidates have systems analysis skills and experience in trading or risk management environments.
- Other info: Flexible hours and a supportive culture make this role exciting and rewarding.
The predicted salary is between 36000 - 60000 £ per year.
Post-Trade Application Support Analyst page is loaded
Post-Trade Application Support Analyst
Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id JR1001158
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
When you join EDF Trading you’ll become part of a diverse international team of experts who challenge conventional ideas, test new approaches and think outside the box.
Energy markets evolve rapidly so our team needs to remain agile, flexible and ready to spot opportunities across all the markets we trade in: power, gas, LNG, LPG, oil and environmental products.
EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it’s experience that makes us leaders in the field. Energy is what we do.
Most of all, we value our people. Become part of the team and you will be offered a great range of benefits which include hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessment, corporate gym memberships, electric car lease programme, childcare vouchers, cycle to work scheme, season ticket loans, volunteering opportunities and much more. We even provide free fruit to keep you healthy.
Gender balance and inclusion are very high on the agenda at EDF Trading so you will become part of an ever-diversifying family of around 800 colleagues based in London, Paris, Singapore, Tokyo and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.
Who are we? We are EDF Trading, part of the EDF Group, a world leader in low-carbon sustainable electricity generation partnered with JERA, one of Japan’s largest utilities; the perfect organisation at which to begin or progress your career in the commodities sector.
Join us, make a difference and help shape the future of energy.
Job Description:
Department
The Application Support team provides comprehensive support for all applications to the trading business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a broad range of technical skill sets and is dynamic yet highly disciplined in its approach. As the primary interface between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of paramount importance.
Position purpose
To provide support of both in-house and vendor supplied applications in the Treasury, Risk and Finance areas. The role will support Post-Trade Operations, including Treasury, Credit, Risk, Product Control, Finance, Regulatory Reporting and Confirmations and Settlements.
Main responsibilities
- Diagnose and resolve day-to-day live system incidents across a range of systems including both internally developed and vendor supplied applications.
- Effectively record and monitor progress of all incidents and service requests raised into the central ITSM tools, providing timely feedback to the business and stakeholders as required.
- Collaborate with relevant teams to plan, test and implement on-going enhancements to systems
- Operate within a change-controlled environment through the creation of thorough deployment plans and presentation of business and technical changes to the change board.
- Liaise with other support/development teams to resolve cross-system issues.
- Monitor the availability, performance and throughput of supported applications.
- Share knowledge and expertise with others, supporting team members as required.
Experience required
- Evident systems analysis skills ideally garnered within an energy, commodity or similar trading environment.
- Able to manage incidents and service requests while providing timely status updates to users.
- Understanding of the trade lifecycle (ideally coupled with knowledge of the downstream technical and business processes).
- Experience of a trading-based service delivery environment.
- Communication with the business and third-party vendors tracking delivery of vendor support and solutions and ensuring they meet SLAs.
- Experience in trading and risk management systems for commodities covering front to back-office is highly desirable.
Technical requirements
- Experience in diagnosing application problems in a Windows Server and Azure Kubernetes environment.
- Must evidence skills in SQL Server (2016 upwards) and/or Oracle (11g on)
- Knowledge of a scripting language (e.g. PowerShell) and/or proficiency with Python would be advantageous.
- Knowledge of ITIL is preferred: completion of the ITIL Foundation course will be required within 6 months if not already attained.
- Some experience of one or more of the following applications is desirable and indicative of the right type of experience: ION/FIS, CubeLogic, Workday.
- Experience in Azure App Insights is desirable.
Person specification
- Excellent communication and interpersonal skills, with an ability to communicate effectively and professionally.
- Structured, systematic and analytical in approach with a problem-solving mentality.
- Customer focused, and goal orientated with keen attention to detail.
- Adept at working with challenging users in a fast-paced trading environment.
- Have a broad understanding of the business context of the systems in use.
- Willingness to learn new technologies and maintain industry knowledge.
- Able to communicate technical information in a clear and understandable manner to non-technical stakeholders.
- Good understanding and appreciation of change control processes.
- Pro-active approach to monitoring and automation
- Open to new ideas and change initiatives, with an ability to modify the current approach in the face of new demands.
- Proven ability in effective time management.
- Able to work flexible hours as requested.
- Proactive and positive approach to work.
Hours of work:
40 hours per week with variable start (07:00 – 09:00) plus additional paid out of hours support rota duties
About Us
We are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers.
Our Culture
We are proud of our work ethic and cultural diversity. We are high-performing people working together to achieve common goals. Innovative and flexible in our thinking, we are able to adapt and change, which is critical to our success.
Don\’t take our word for it – here\’s what our employees say…
\”Issues are met with feedback, solutions and discussion. Mistakes at EDFT are seen as experiences not failures.\”
\”It is a fast-paced and dynamic working environment where each day is interesting and challenging. There’s also an incredible pool of talent and skills within EDFT. I’m continuously learning from my colleagues.\”
\”There is no ‘typical’ day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing’s for sure though, I’ll have my head in a spreadsheet at some point.\”
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Post-Trade Application Support Analyst employer: EDF Trading Ltd
Contact Detail:
EDF Trading Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post-Trade Application Support Analyst
✨Tip Number 1
Familiarise yourself with the energy trading landscape. Understanding the trade lifecycle and the specific applications used in this sector, like ION/FIS or CubeLogic, will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your technical skills, especially in SQL Server and scripting languages like PowerShell or Python. Being able to demonstrate your problem-solving abilities with real examples can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the trading and application support fields. Attend industry events or join relevant online forums to connect with people who can provide insights or even referrals for the role.
✨Tip Number 4
Showcase your communication skills by preparing to explain complex technical concepts in simple terms. This is crucial as you'll be liaising with both technical teams and non-technical stakeholders in your role.
We think you need these skills to ace Post-Trade Application Support Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Post-Trade Application Support Analyst position. Tailor your application to highlight relevant experience in systems analysis, incident management, and trading environments.
Highlight Relevant Skills: In your CV and cover letter, emphasise your technical skills, particularly in SQL Server, Windows Server, and any scripting languages like PowerShell or Python. Mention your familiarity with trading and risk management systems, as this is crucial for the role.
Showcase Communication Abilities: Since the role requires effective communication with both technical teams and non-technical stakeholders, provide examples in your application that demonstrate your strong interpersonal skills and ability to convey complex information clearly.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss how your background aligns with EDF Trading's values and mission, and express your eagerness to contribute to their innovative team.
How to prepare for a job interview at EDF Trading Ltd
✨Understand the Trade Lifecycle
Make sure you have a solid grasp of the trade lifecycle, especially in relation to post-trade operations. This knowledge will help you demonstrate your understanding of how trading applications function within the business context.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SQL Server, Oracle, and any scripting languages like PowerShell or Python. Highlight specific examples where you've diagnosed application problems or improved system performance.
✨Communicate Effectively
Practice explaining technical concepts in simple terms. You'll need to communicate with both technical teams and non-technical stakeholders, so being able to bridge that gap is crucial.
✨Demonstrate a Proactive Approach
Share examples of how you've taken initiative in previous roles, whether it's through monitoring systems, automating processes, or suggesting improvements. This shows you're not just reactive but also forward-thinking.
