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For Companies At a Glance
- Tasks: Assist customers with their energy needs and ensure satisfaction.
- Company: Leading energy provider in the UK focused on customer experience.
- Benefits: Starting salary of £25,719, bonus potential, pension scheme, and customizable perks.
- Why this job: Join us in driving the transition towards an Electric Britain and make a difference.
- Qualifications: Enthusiasm for customer service and teamwork skills.
- Other info: Supportive and inclusive work environment with growth opportunities.
The predicted salary is between 25719 - 36000 £ per year.
A leading energy provider in the UK is looking for an enthusiastic Energy Specialist to assist customers with their energy needs. The role offers a starting salary of £25,719 per annum, with a bonus potential and numerous benefits, including a pension scheme and customizable perks. You will ensure customer satisfaction while working collaboratively in a supportive, inclusive environment. Join us in driving the transition towards an Electric Britain.
Energy Specialist — Customer Experience (Hybrid) in London employer: EDF Energy
Contact Detail:
EDF Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Specialist — Customer Experience (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to current employees or connections in the energy sector. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just passionate about energy but also about making a difference in customer experience.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to customer service. We want to see how you handle challenges and ensure customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Energy Specialist — Customer Experience (Hybrid) in London
Some tips for your application 🫡
Show Your Passion for Energy: When writing your application, let your enthusiasm for the energy sector shine through. We want to see how your passion aligns with our mission of driving the transition towards an Electric Britain.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Energy Specialist role. Highlight relevant experience and skills that demonstrate your ability to assist customers effectively and contribute to a supportive environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our team.
How to prepare for a job interview at EDF Energy
✨Know Your Energy Stuff
Make sure you brush up on the latest trends in the energy sector, especially around customer experience. Familiarise yourself with the company's services and how they contribute to an Electric Britain. This will show your enthusiasm and commitment to the role.
✨Showcase Your Customer Skills
Prepare examples of how you've successfully handled customer queries or complaints in the past. Highlight your ability to empathise with customers and provide effective solutions. This is key for an Energy Specialist focused on customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to customer interactions. Think about how you would handle various scenarios, such as a dissatisfied customer or a complex energy query. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
