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- Tasks: Assist customers with their energy needs and ensure satisfaction.
- Company: Leading energy provider in the UK with a supportive culture.
- Benefits: Starting salary of £25,719, bonus potential, pension scheme, and customizable perks.
- Why this job: Join us in driving the transition towards an Electric Britain.
- Qualifications: Enthusiasm for customer service and teamwork skills.
- Other info: Hybrid role in an inclusive environment with growth opportunities.
The predicted salary is between 25719 - 36000 £ per year.
A leading energy provider in the UK is looking for an enthusiastic Energy Specialist to assist customers with their energy needs. The role offers a starting salary of £25,719 per annum, with a bonus potential and numerous benefits, including a pension scheme and customizable perks.
You will ensure customer satisfaction while working collaboratively in a supportive, inclusive environment. Join us in driving the transition towards an Electric Britain.
Energy Specialist — Customer Experience (Hybrid) employer: EDF Energy
Contact Detail:
EDF Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Specialist — Customer Experience (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the energy sector, especially those who have worked at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the energy industry and customer experience best practices. We recommend having a few examples ready that showcase your problem-solving skills and how you've made customers happy in the past.
✨Tip Number 3
Show your passion for sustainability and the transition to an Electric Britain during your conversations. Employers love candidates who align with their mission, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic individuals who want to make a difference in the energy sector.
We think you need these skills to ace Energy Specialist — Customer Experience (Hybrid)
Some tips for your application 🫡
Show Your Passion for Energy: When writing your application, let your enthusiasm for the energy sector shine through. We want to see how you can contribute to our mission of driving the transition towards an Electric Britain!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Energy Specialist role. Highlight relevant experience and skills that align with customer satisfaction and collaboration, as these are key to our supportive environment.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at EDF Energy
✨Know Your Energy Stuff
Make sure you brush up on the latest trends in the energy sector, especially around customer experience. Familiarise yourself with the company's initiatives towards an Electric Britain and be ready to discuss how you can contribute to their goals.
✨Show Your Enthusiasm
This role is all about helping customers, so let your passion for customer service shine through. Share examples of how you've gone above and beyond for customers in the past, and express your excitement about being part of a supportive team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows you're genuinely interested in the role and the company. You might ask about their approach to customer satisfaction or how they support their employees in driving the transition to renewable energy.
✨Practice Makes Perfect
Run through some common interview questions with a friend or in front of the mirror. Focus on articulating your thoughts clearly and confidently. The more you practice, the more comfortable you'll feel during the actual interview.
