At a Glance
- Tasks: Handle enquiries, manage supplies, and coordinate communication for smooth operations.
- Company: Join Biffa, a leader in sustainable waste management.
- Benefits: Enjoy career development, competitive salary, and generous discounts.
- Other info: Inclusive workplace with opportunities for growth and learning.
- Why this job: Be part of a vital project and make a difference in the community.
- Qualifications: GCSEs in English and Maths, basic IT skills, and customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Job Responsibilities
- Answer, log, and resolve all inbound enquiries promptly and professionally, introducing new or improved services to customers where appropriate and ensuring all communications reach a satisfactory conclusion.
- Monitor and order office supplies to maintain adequate stock levels.
- Coordinate communication between departments and external subcontractors to support smooth operations.
- Manage calendars and travel arrangements for staff members efficiently.
- Process invoices, expense reports, and assist with basic bookkeeping tasks while maintaining confidentiality of sensitive information.
Qualifications
- GCSEs (or equivalent) in English and Maths.
- Valid UK driving licence.
- Basic IT proficiency and knowledge (Microsoft Office, email systems, data entry).
- Basic knowledge of transport.
- Proficiency in a customer service environment across face‑to‑face, phone, and email channels.
- Accurate data entry and use of the operational systems.
- Knowledge of data accuracy, record keeping, and confidentiality requirements.
- A strong awareness of Health and Safety, security, and compliance within a safety critical environment with the ability to effectively communicate service changes and updates.
Experience
- Background in transport and logistics.
- Knowledge of Management Systems, travel, or park & ride operations.
- Familiarity with reporting, data monitoring, client‑facing summaries or delivering inductions/onboarding sessions.
- Experience working with a large infrastructure, construction, or regulated project with a strong understanding of management systems, helpdesk tools and transport scheduling systems.
Benefits
- Ongoing career development, training and coaching - Because if you don't grow, we don't grow.
- Competitive salary.
- Generous pension scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Life cover.
For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.
Administrator (Sizewell C) employer: EDF Energy
Biffa is an exceptional employer, offering a supportive work culture that prioritises employee growth and development through ongoing training and coaching. Located at Sizewell C, employees benefit from a competitive salary, generous pension scheme, and various discounts on retail and leisure, all while contributing to a significant infrastructure project in a safety-critical environment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator (Sizewell C)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills, especially in customer service and administration.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Administrator (Sizewell C)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in administration, customer service, and logistics. We want to see how your skills match the job description, so don’t hold back!
Show Off Your IT Skills:Since basic IT proficiency is a must, be sure to mention your experience with Microsoft Office and any other relevant software. We love seeing candidates who are tech-savvy and can handle data entry like a pro!
Highlight Your Communication Skills:As an administrator, you'll need to coordinate between departments and manage inquiries. Use your application to showcase your ability to communicate effectively across different channels—whether it’s face-to-face, on the phone, or via email.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at EDF Energy
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Administrator role at Sizewell C. Familiarise yourself with the tasks like managing calendars, processing invoices, and coordinating communication. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've handled inquiries or resolved issues in the past. Highlight your experience in face-to-face, phone, and email communications to demonstrate your proficiency in a customer service environment.
✨Be Organised and Detail-Oriented
The job requires accurate data entry and maintaining confidentiality. During the interview, mention any systems or processes you've used to keep things organised. Discuss how you ensure data accuracy and how you handle sensitive information, as this will show your attention to detail.
✨Understand the Bigger Picture
Familiarise yourself with the transport and logistics background relevant to the role. Be prepared to discuss how you can contribute to the smooth operations of the project and your understanding of health and safety compliance. This will demonstrate that you’re not just focused on the day-to-day tasks but also on the overall success of the project.
