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- Tasks: Support families and students to improve attendance and engagement in school.
- Company: Join a fantastic secondary school in Westminster known for its compassionate leadership.
- Benefits: Full-time, term-time only role with competitive salary and professional development opportunities.
- Why this job: Make a real impact on students' lives while working in a supportive and inclusive environment.
- Qualifications: Must be caring, experienced with teens, and able to drive.
- Other info: Immediate interviews available; great transport links to the school.
The predicted salary is between 27000 - 40000 £ per year.
Job Description
Family Support Worker (Attendance & Pastoral) | Fantastic Secondary School | Westminster
EdEx are working with a fantastic Secondary School in the Borough of Westminster! They are looking for a Family Support Worker (Attendance & Pastoral) who will be instrumental in the schools focusing on raising the attendance across all year groups. This is a full time, term-time only position with the option of either taking you on directly or via timesheets initially.
Please note – You shall be required to drive a minibus and pick students up from their homes.
This Family Support Worker (Attendance & Pastoral) will have an abundance of responsibilities, and it will require someone who is calm & collected, but also able to influence them when needed.
The Head Teacher is super compassionate and will always go the extra mile for her pupils & staff. This has been critical in their success as a School over the past 3-4 years.
The areas of focus are the following:
Family Partnership
- Build strong, trusting relationships with families to enhance student participation and school connection.
- Carry out home visits to better understand family situations and provide personalised guidance or intervention.
- Act as a bridge between school and home, ensuring parents/carers are regularly updated and actively engaged in their child's learning journey.
Attendance Development
- Proactively identify students with concerning attendance patterns and collaborate with families to establish clear, practical improvement strategies.
- Track and analyse attendance trends to assess the success of support measures and adjust approaches accordingly.
- Keep staff and families informed with timely updates on attendance progress and agreed action plans.
- Partner with primary schools and transition teams to ensure a seamless Year 7 start for new pupils.
- Coordinate tailored support for students preparing for key academic transitions, such as GCSEs and A-Levels.
Integrated Support Services
- Evaluate the individual needs of students and their families to connect them with the right internal and external support services.
- Signpost or refer families to specialist agencies offering emotional, medical, or financial assistance as needed.
- Liaise with professionals from across sectors – including health and social care – to deliver holistic, joined-up support.
Crisis Response
- Offer timely, responsive support to students and families facing urgent challenges that may disrupt education or wellbeing.
- Work collaboratively with school teams and external partners to implement effective crisis intervention plans.
- Record safeguarding concerns using CPOMs and maintain close communication with the school's safeguarding leads.
Home Learning & Family Education Support
- Help parents/carers foster an environment at home that encourages attendance, learning and homework engagement.
- Raise parental awareness of the value of consistent education and their role in promoting positive outcomes.
- Coordinate informative workshops and sessions covering topics such as parenting strategies, health, and education.
- Share resources and guidance with parents to help them support their child's progress, including signposting to online tools.
Advocacy & Inclusion
- Represent the voice and needs of students and families within the school environment, ensuring they are heard and supported.
- Collaborate with school staff to shape inclusive policies and a welcoming atmosphere for all families.
Documentation & Reporting
- Keep detailed and confidential records of family engagement, support actions, and student progress.
- Log interventions and outcomes in line with safeguarding and data protection protocols.
- Produce reports and summaries of family support activity for school leadership and relevant external partners.
Does this sound like the Family Support Worker (Attendance & Pastoral) opportunity for you? If so, read on below to get a further understanding!
JOB DESCRIPTION
- Family Support Worker (Attendance & Pastoral)
- Focusing on:
- Family Partnership
- Attendance Development
- Integrated Support Services
- Crisis Response
- Advocacy & Inclusion
- Documentation & Reporting
- Home Learning & Family Education Support
- September 2025 start
- Full Time / Term Time Only
- £33,291 per annum
- Located in the Borough of Westminster
PERSON SPECIFICATION
- Must be a caring & compassionate individual
- Previous experience in a similar role, or working with teenagers is crucial
- Must be able to drive
- Eager to get stuck in and go above & beyond for all
- Must be able to work within a large team
SCHOOL DETAILS
- Graded Good w/ Outstanding features
- Leading training School
- Plenty of CPD opportunities throughout
- Located in the Borough of Westminster
- Good Tube Links – Central, District and Circle Line
If you are interested in Family Support Worker (Attendance & Pastoral) opportunity, interviews / lesson observations can be arranged immediately!!
Apply for this Family Support Worker (Attendance & Pastoral) opportunity by sending your CV to Ryan at EdEx. You will be contacted by your personal consultant (if shortlisted)!
Family Support Worker (Attendance & Pastoral) | Fantastic Secondary School | Westminster
INDTA
Family Support Worker (Attendance & Pastoral) employer: EdEx Education Recruitment
Contact Detail:
EdEx Education Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker (Attendance & Pastoral)
✨Tip Number 1
Familiarise yourself with the specific challenges faced by families in the Westminster area. Understanding local issues can help you connect better with families and demonstrate your commitment to supporting them.
✨Tip Number 2
Highlight any previous experience you have working with teenagers or in pastoral roles during your conversations. Share specific examples of how you've successfully engaged with students and families to improve attendance or wellbeing.
✨Tip Number 3
Prepare to discuss your approach to building relationships with families. Think about strategies you would use to foster trust and communication, as this is a key aspect of the role.
✨Tip Number 4
Be ready to talk about your ability to work within a team. The role requires collaboration with various staff members, so showcasing your teamwork skills will be essential during interviews.
We think you need these skills to ace Family Support Worker (Attendance & Pastoral)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any work with families or teenagers. Emphasise skills that align with the responsibilities of a Family Support Worker, such as communication, empathy, and teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting families and improving student attendance. Mention specific examples from your past experiences that demonstrate your ability to build relationships and provide support.
Highlight Relevant Skills: In your application, focus on skills that are crucial for this role, such as crisis management, advocacy, and the ability to work collaboratively with various stakeholders. Use concrete examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EdEx Education Recruitment
✨Show Your Compassion
As a Family Support Worker, empathy is key. Be prepared to share examples of how you've supported families or students in the past. Highlight your ability to build trusting relationships and demonstrate your understanding of their needs.
✨Demonstrate Your Problem-Solving Skills
The role involves addressing attendance issues and providing tailored support. Prepare to discuss specific strategies you've used to improve attendance or engage families. Think about how you can adapt your approach based on individual circumstances.
✨Highlight Your Teamwork Experience
This position requires collaboration with various stakeholders. Share experiences where you've worked effectively within a team, especially in educational settings. Emphasise your ability to communicate and coordinate with both staff and families.
✨Be Ready for Scenario Questions
Expect questions that assess your response to crisis situations or challenging family dynamics. Prepare scenarios where you've successfully navigated difficult conversations or provided urgent support, showcasing your calm and collected nature.