At a Glance
- Tasks: Be the face of Lush, welcoming customers and creating a fun shopping experience.
- Company: Lush is an innovative beauty brand known for ethical practices and handmade products.
- Benefits: Enjoy 50% off products, bonuses, flexible shifts, and paid birthday leave.
- Other info: Flexible shifts and opportunities for personal growth in a supportive environment.
- Why this job: Join a team that values creativity, ethics, and making a positive impact.
- Qualifications: No specific qualifications required; just a passion for customer service and beauty.
Overview
Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.
We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement \"a hard day\\\'s work deserves a fair day\\\'s pay\" is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You\\\'ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
Want exclusive access to more great offers like these? Alongside regular updates on Eden and our upcoming events.
Sales Assistant at Lush ➛ in High Wycombe employer: Edenshopping
Lush is an exceptional employer that prioritises its employees' well-being and growth, offering a vibrant work culture in Poole, Dorset. With a commitment to ethical practices and sustainability, employees enjoy competitive pay based on the Living Wage, generous discounts on products, and comprehensive benefits including paid parental leave and financial childcare support. The company fosters a supportive environment where team members can thrive through training and development opportunities while contributing to a meaningful mission of making the world a better place.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant at Lush ➛ in High Wycombe
✨Tip Number 1
Familiarise yourself with Lush's product range and their ethical values. Being able to discuss specific products and how they align with Lush's commitment to sustainability will show your genuine interest in the brand.
✨Tip Number 2
Engage with Lush's social media platforms. Comment on posts, share your favourite products, and participate in discussions. This not only shows your enthusiasm but also helps you understand their customer engagement style.
✨Tip Number 3
Prepare to demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond for a customer, as this aligns with Lush's focus on providing a fun and engaging shopping experience.
✨Tip Number 4
Consider visiting a Lush store before your interview. Observe how staff interact with customers and take note of any in-store events or promotions. This firsthand experience can provide valuable insights to discuss during your application process.
We think you need these skills to ace Sales Assistant at Lush ➛ in High Wycombe
Some tips for your application 🫡
Understand Lush's Values:Before applying, take some time to understand Lush's commitment to ethics, sustainability, and innovation. Reflect these values in your application to show that you align with their mission.
Tailor Your CV:Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you provided excellent customer experiences or worked with products similar to those at Lush.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for Lush's products and ethos. Include specific examples of how you can contribute to creating engaging shopping experiences and driving sales.
Showcase Product Knowledge:In your application, mention any knowledge you have about Lush's products, such as their ingredients and benefits. This will demonstrate your enthusiasm and readiness to engage with customers effectively.
How to prepare for a job interview at Edenshopping
✨Show Your Passion for Ethical Products
Lush is all about innovation and ethics, so make sure to express your enthusiasm for their commitment to fresh ingredients and fighting against animal testing. Share any personal experiences or values that align with Lush's mission.
✨Demonstrate Product Knowledge
As a Sales Assistant, you'll need to know the products inside out. Familiarise yourself with Lush's range, especially popular items like bath bombs and solid shampoo bars. Be ready to discuss how these products are made and their benefits.
✨Engage in Role-Playing Scenarios
Expect to participate in role-playing during the interview. Practice how you would approach customers, offer personalised recommendations, and perform product demonstrations. This will showcase your ability to create an engaging shopping experience.
✨Highlight Teamwork and Sales Skills
Lush values collaboration and exceeding sales targets. Prepare examples of how you've worked effectively in a team and contributed to achieving goals in previous roles. This will demonstrate your readiness to help drive sales and create memorable events.
