Landscape Administrator in Bournemouth

Edens Landscapes is a well-established, family-run business with over 30 years of experience delivering high-quality landscaping and garden maintenance services. We are seeking a highly organised, self-managed Landscape Administrator to join our small office team and play a key role in keeping our operations running smoothly.

You’ll be working in a close-knit office where initiative, accountability and attention to detail are valued. We’re looking for someone who is proactive, organised, confident on the phone, and confident working independently within a small team.

The Role

As Landscape Administrator at Edens Landscapes, you will be the central point of administration for both our Landscaping and Tree Surgery teams. You will take ownership of enquiries, estimates, project scheduling, purchasing, and client and supplier communications. This is a high-responsibility role requiring autonomy, organisation, and commercial awareness, where your input directly supports smooth operations and efficient project delivery.

Key Responsibilities

• Manage inbound and outbound communications with clients, suppliers, and operational teams, including calls, emails, and follow-ups.
• Book estimate appointments and chase lapsed quotes to maximise business opportunities.
• Raise and manage estimates, projects, and cost centres for both Landscaping and Tree Surgery works.
• Maintain and coordinate project schedules, team allocations, and materials to ensure timely delivery.
• Manage purchasing, supplier price checking, and timely ordering of materials, plant, turf, and machinery hire.
• Maintain office and operational supplies including PPE, tools, consumables, stationery, and uniforms.
• Keep accurate records of projects, orders and procedures, ensuring compliance and consistency.
• Monitor and track project costs and budgets, providing reports and updates to directors as required.
• Oversee Tree Protection Order (TPO) administration and coordinate scheduling with clients and site teams.
• Communicate daily requirements clearly to site teams and liaise with managers to resolve operational issues.
• Provide ad-hoc support to directors and managers, including reporting, filing, and administrative cover during holidays.
• Ensure excellent client communication, ensuring clear and professional updates throughout.
• Maintain and update quote templates, shortcuts, and working instructions for team efficiency.
• Contribute to process improvements to increase operational efficiency and support business growth.

About You

• Be highly organised and self-managing.
• Be confident dealing with clients, suppliers and operational teams.
• Be comfortable working independently within a small office environment.
• Have strong commercial awareness and attention to detail.
• Be able to prioritise and manage multiple workflows autonomously.

Essential Experience & Skills

• Have a minimum of 4–5 years’ experience in a structured administrative or operations-based role (Experience within construction, landscaping, property or trade-based environments is preferred but not essential).
• Advanced working knowledge of Microsoft Word (Quick Parts, templates, document automation) and Microsoft Excel (spreadsheets, cost tracking, reporting).
• Experience managing purchasing, cost centres or operational scheduling is highly desirable.
• Confident reviewing supplier pricing and negotiating where appropriate.
• Proven ability to manage multiple live projects and schedules across different teams and operations simultaneously.

What We Offer

• £30,000 gross per year.
• Monday to Friday (40 hours per week).
• 7:30am to 4:00pm, including a 30-minute unpaid break.
• Stable, long-standing family business.
• A varied and responsible role with real ownership.
• Supportive but independent working environment.
• 21 days Annual Leave + Bank holidays.

If you are looking for a long-term position in a well-established business where your organisation and initiative genuinely make a difference, we would like to hear from you.