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- Tasks: Monitor and optimise payment systems to ensure stability and efficiency.
- Company: Join Edenred, a global leader in innovative payment solutions.
- Benefits: Hybrid work, diverse culture, and endless growth opportunities.
- Other info: Dynamic team environment with a focus on meritocracy.
- Why this job: Be at the forefront of fintech and make a real impact.
- Qualifications: Analytical mindset with experience in payment operations.
The predicted salary is between 30000 - 40000 £ per year.
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Shape the Future of Global Payments with Edenred PayTech. At Edenred PayTech, we power the payment experiences behind some of the world’s most innovative fintech’s, challenger banks, and Edenred Group solutions. Our platform processes over €100bn in payments every year, operating at a scale and complexity that surpasses many traditional financial institutions. If you’re driven by problem‑solving, thrive in fast‑paced environments, and want to build your career at the heart of a global payments ecosystem, this role puts you right where the action happens.
The role: As a Payment Operations Technician, you’ll play a key role in ensuring our payment and card processing systems remain stable, accurate, and efficient. You’ll help safeguard service reliability, support continuous improvement, and collaborate across teams to keep our payment engine running smoothly.
You will:
- Monitor live payment systems to ensure stability, compliance, and SLA performance
- Respond to alerts and technical escalations, performing root‑cause analysis
- Identify opportunities for automation and process optimisation
- Work closely with Product, Service Operations, Finance, Risk, Compliance, and third‑party suppliers
- Maintain accurate operational documentation and support audit readiness
- Share knowledge and contribute to team capability building
What You’ll Bring: We’re looking for someone who is curious, analytical, and comfortable navigating complex technical environments.
Essential skills:
- Strong analytical and problem‑solving ability
- Experience with payment or financial operations systems
- Familiarity with monitoring tools such as Nagios or AppDynamics
- Clear communication and collaboration skills
- High attention to detail and accountability
Desirable experience:
- Payments, fintech, or financial services background
- Exposure to scripting or automation (Python, PowerShell, Bash)
- Experience with observability tools like Splunk or Grafana
- Understanding of FCA, PSD2, AML, or other regulatory frameworks
- Knowledge of ITIL or incident/problem/change management
Apply now and Vibe with Us!
Payment Operations Technician in Swindon employer: Edenred
Contact Detail:
Edenred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Operations Technician in Swindon
✨Tip Number 1
Network like a pro! Reach out to people in the payments and fintech space on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your problem-solving skills. Think of real-life scenarios where you’ve tackled challenges, especially in payment operations. Practice articulating your thought process clearly – it’ll show you’re analytical and ready for action!
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with monitoring tools and automation scripts. If you can demonstrate your knowledge of tools like Nagios or Python during interviews, you’ll definitely stand out as a candidate who’s ready to dive into the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s vibe together at Edenred!
We think you need these skills to ace Payment Operations Technician in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payment Operations Technician role. Highlight relevant experience in payment systems and any analytical skills you possess. We want to see how your background aligns with what we do at Edenred!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've tackled challenges in fast-paced environments, just like we do at Edenred.
Show Off Your Problem-Solving Skills: In your application, don’t forget to showcase your analytical and problem-solving abilities. We love candidates who can think on their feet and navigate complex technical environments, so give us some examples of when you've done just that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen to join the Edenred family!
How to prepare for a job interview at Edenred
✨Know Your Payment Systems
Make sure you brush up on your knowledge of payment and financial operations systems. Familiarise yourself with the tools mentioned in the job description, like Nagios or AppDynamics, as well as any relevant regulatory frameworks. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex problems in fast-paced environments. Think about times when you performed root-cause analysis or identified opportunities for automation. This will demonstrate your analytical abilities and how you can contribute to the team.
✨Communicate Clearly
Since collaboration is key in this role, practice articulating your thoughts clearly and concisely. Be ready to explain technical concepts in a way that’s easy to understand, especially if you're discussing past experiences with cross-functional teams. Good communication can set you apart from other candidates.
✨Be Curious and Engaged
Show your enthusiasm for the role by asking insightful questions about the company's payment systems and future projects. This not only reflects your curiosity but also your eagerness to contribute to Edenred's innovative solutions. Remember, interviews are a two-way street!