At a Glance
- Tasks: Provide first- and second-line support for Windows and O365 issues.
- Company: Leading fintech company with a focus on customer service and collaboration.
- Benefits: Salary between £30,000 to £35,000, hybrid working, and growth opportunities.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Experience in desktop support and troubleshooting skills.
- Other info: Inclusive culture that promotes continuous learning and career advancement.
The predicted salary is between 30000 - 35000 £ per year.
A leading fintech company is seeking a proactive Desktop Support Engineer in Swindon. This role involves providing first- and second-line support, troubleshooting Windows and O365 issues, and managing hardware lifecycle tasks. You will thrive in a dynamic environment that values customer service and collaboration with the IT team. The position offers a salary range of £30,000 to £35,000 and supports hybrid working arrangements, fostering continuous growth and an inclusive culture.
Hybrid Desktop Support Engineer (Windows / O365) in Swindon employer: Edenred
Contact Detail:
Edenred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Desktop Support Engineer (Windows / O365) in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your Windows and O365 knowledge. We recommend setting up a mock interview with a friend or using online resources to practice common questions related to desktop support.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share specific examples of how you've tackled technical issues in the past. This will demonstrate your proactive approach and ability to thrive in a dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our inclusive culture.
We think you need these skills to ace Hybrid Desktop Support Engineer (Windows / O365) in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and O365 support. We want to see how you've tackled similar challenges in the past, so don’t hold back on those specific examples!
Show Your Customer Service Skills: Since this role values customer service, include any relevant experiences where you’ve gone above and beyond to help users. We love seeing candidates who can connect with people and solve their problems.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’re a great fit for the Desktop Support Engineer role without fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our dynamic team!
How to prepare for a job interview at Edenred
✨Know Your Tech Inside Out
Make sure you brush up on your Windows and O365 knowledge. Be ready to discuss common issues and troubleshooting steps, as well as any recent updates or features. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role values customer service, prepare examples of how you've successfully handled difficult situations with users in the past. Highlight your communication skills and ability to remain calm under pressure, as these are key in a support role.
✨Familiarise Yourself with Hardware Lifecycle Management
Understand the basics of hardware lifecycle tasks, from procurement to disposal. Be ready to discuss how you would manage these processes effectively, as it’s an important part of the job. This shows that you’re not just focused on software but also on the overall IT environment.
✨Emphasise Team Collaboration
This position involves working closely with the IT team, so be prepared to talk about your experience in collaborative environments. Share examples of how you've worked with others to solve problems or improve processes, demonstrating that you can thrive in a dynamic setting.