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For Companies At a Glance
- Tasks: Assist customers with payment solutions and resolve queries effectively.
- Company: Dynamic fintech company focused on innovative payment solutions.
- Benefits: Competitive salary, benefits, and opportunities for personal growth.
- Why this job: Join a collaborative team and make a difference in customer experiences.
- Qualifications: Customer service experience and strong problem-solving skills.
- Other info: Hybrid work model with a vibrant team atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
Una empresa de soluciones de pago busca un Asesor de Atención al Cliente motivado para unirse a su equipo en Swindon. El candidato ideal tiene experiencia en atención al cliente y es solucionador de problemas.
Las responsabilidades incluyen:
- Gestionar consultas
- Apoyar a los titulares de tarjetas
- Mantener documentación precisa
La oferta incluye un salario competitivo, beneficios y oportunidades de desarrollo en un entorno dinámico y colaborativo.
Fintech Customer Service Advisor – Hybrid (Swindon) employer: Edenred
Contact Detail:
Edenred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fintech Customer Service Advisor – Hybrid (Swindon)
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves managing queries and supporting cardholders, think of examples from your past experiences where you successfully resolved issues. This will help you shine during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows us you're genuinely interested in joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Fintech Customer Service Advisor – Hybrid (Swindon)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and problem-solving skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Fintech Customer Service Advisor role and how your background makes you a perfect fit for us.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to what makes you a great candidate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Edenred
✨Know Your Stuff
Before the interview, make sure you understand the basics of fintech and customer service. Brush up on common payment solutions and be ready to discuss how you've handled customer queries in the past.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues. Think of specific situations where your problem-solving skills made a difference, and be ready to share these stories during the interview.
✨Be Personable and Engaging
Customer service is all about communication. Practice your conversational skills and ensure you come across as friendly and approachable. Remember, they want to see how you connect with people!
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. This shows your interest in the role and helps you gauge if the company culture aligns with your values. Ask about team dynamics or opportunities for growth!
