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For Companies At a Glance
- Tasks: Lead and optimise portfolio delivery processes in a dynamic, fast-paced environment.
- Company: Join Edenred, a global leader in innovative solutions connecting employees, companies, and merchants.
- Benefits: Enjoy hybrid working, 25 days leave, life insurance, gym allowance, and more perks.
- Why this job: Be part of a diverse team driving impactful change in a rapidly evolving industry.
- Qualifications: Bachelor's degree or equivalent experience; strong process management and stakeholder engagement skills required.
- Other info: Edenred promotes a culture of meritocracy and equal opportunities for all.
The predicted salary is between 39000 - 46000 £ per year.
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Process Owner
Hybrid – Swindon or London
Salary – £45,000 to £55,000 + Bonus
Objection of the function/role
The Paytech Nexus platform is the core processing platform for the Edenred group and processes over 1.5 billion transactions per year, in 30+ countries, over many different channels including open-loop card schemes, 80+ closed-loop card schemes, various funding channels and UK & SEPA bank payment rails.
This capability is utilised by a diverse portfolio of financial programmes including fintech challenger banks, travel products, fuel products, employee benefits and retail gifting.
Paytech issue products for its agents under Paytech’s own e-money licence, overseen by the UK & Belgium regulators. PayTech also process transactions for clients who have their own e-money/banking licence.
This is a fantastic opportunity for an experienced process driven individual to join the ‘Portfolio Tools & Process team’ who are responsible for deploying tools and processes across Paytech to support Paytech’s portfolio delivery. This involves over 300 people in Market Success Delivery, Product & Technology departments.
This is an opportunity to be part of a fast-moving environment where the team’s key objectives include:
The outcome of all these points is to enable Paytech to run an efficient, standardised delivery process, utilising tooling for the business to make better informed decisions, when prioritising strategic projects.
Accountable to
Portfolio Tools & Process Manager
Key Working Relationships
Key Responsibilities
Process:
Tools:
Management of Change:
Control:
Skills & Behaviours
Core skills & behaviours
Education:
Professional Experience:
Technical skills:
Soft skills:
Additional Information
Paytech currently operate a hybrid working model between home and office working. Paytech have offices in London, Swindon, Brussels, Bucharest and Mexico City.
Why Edenred PayTech?
We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.
As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.
What you will get:
Diversity:
Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws
Process Owner employer: Edenred
Contact Detail:
Edenred Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Owner
✨Tip Number 1
Familiarise yourself with the Paytech Nexus platform and its functionalities. Understanding how it processes transactions and supports various financial programmes will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current employees or professionals in similar roles on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your knowledge of JIRA and agile methodologies, as these are crucial for the role. Consider taking a short online course or certification to demonstrate your commitment and expertise in these areas.
✨Tip Number 4
Prepare to discuss your experience with stakeholder engagement and process improvement. Be ready to share specific examples of how you've successfully managed multiple stakeholders and implemented changes in previous roles.
We think you need these skills to ace Process Owner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in process-oriented roles and showcases your ability to manage multiple stakeholders. Use specific examples that demonstrate your skills in process evaluation, design, and implementation.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Edenred and explain how your background aligns with their objectives. Mention your experience with tools like JIRA and your understanding of agile methodologies, as these are key to the position.
Highlight Key Skills: Emphasise your analytical abilities, attention to detail, and strong communication skills. These soft skills are crucial for the Process Owner role, so provide examples of how you've used them in past experiences.
Showcase Continuous Improvement Mindset: Demonstrate your commitment to continuous improvement by sharing instances where you identified inefficiencies and implemented successful changes. This will resonate well with Edenred's focus on innovation and process optimisation.
How to prepare for a job interview at Edenred
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Process Owner. Familiarise yourself with the Paytech Nexus platform and its significance in processing transactions. This will help you articulate how your skills align with the role during the interview.
✨Showcase Stakeholder Engagement Skills
Since the role involves maintaining strong relationships with various stakeholders, prepare examples from your past experiences where you successfully engaged with different teams to drive improvements. Highlight your communication and collaboration skills.
✨Demonstrate Process Improvement Experience
Be ready to discuss specific instances where you've evaluated, designed, or implemented processes that led to measurable improvements. Use metrics to back up your claims, as this aligns with the company's focus on data-driven decision-making.
✨Familiarise Yourself with Tools
As the role requires knowledge of tools like JIRA and JIRA Align, ensure you can speak confidently about your experience with these platforms. If you're not already familiar, consider doing a quick online tutorial to get a basic understanding before the interview.
