At a Glance
- Tasks: Monitor and optimise payment systems to ensure smooth operations.
- Company: Join Edenred, a global leader in innovative payment solutions.
- Benefits: Enjoy hybrid work, competitive salary, and endless growth opportunities.
- Other info: Dynamic, multicultural environment with a focus on meritocracy.
- Why this job: Be at the forefront of fintech and make a real impact.
- Qualifications: Analytical mindset with experience in payment or financial operations.
The predicted salary is between 30000 - 40000 £ per year.
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognises, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Shape the Future of Global Payments with Edenred PayTech
At Edenred PayTech, we power the payment experiences behind some of the world’s most innovative fintechs, challenger banks, and Edenred Group solutions. Our platform processes over €100bn in payments every year, operating at a scale and complexity that surpasses many traditional financial institutions. If you’re driven by problem-solving, thrive in fast-paced environments, and want to build your career at the heart of a global payments ecosystem, this role puts you right where the action happens.
The role: As a Payment Operations Technician, you’ll play a key role in ensuring our payment and card processing systems remain stable, accurate, and efficient. You’ll help safeguard service reliability, support continuous improvement, and collaborate across teams to keep our payment engine running smoothly.
You will:
- Monitor live payment systems to ensure stability, compliance, and SLA performance
- Respond to alerts and technical escalations, performing root-cause analysis
- Identify opportunities for automation and process optimisation
- Work closely with Product, Service Operations, Finance, Risk, Compliance, and third-party suppliers
- Maintain accurate operational documentation and support audit readiness
- Share knowledge and contribute to team capability building
What You’ll Bring: We’re looking for someone who is curious, analytical, and comfortable navigating complex technical environments.
Essential skills:
- Strong analytical and problem-solving ability
- Experience with payment or financial operations systems
- Familiarity with monitoring tools such as Nagios or AppDynamics
- Clear communication and collaboration skills
- High attention to detail and accountability
Desirable experience:
- Payments, fintech, or financial services background
- Exposure to scripting or automation (Python, PowerShell, Bash)
- Experience with observability tools like Splunk or Grafana
- Understanding of FCA, PSD2, AML, or other regulatory frameworks
- Knowledge of ITIL or incident/problem/change management
Apply now and Vibe with Us!
Payment Operations Technician employer: Edenred
Edenred is an exceptional employer that fosters a vibrant and inclusive work culture, where every employee is encouraged to grow and thrive in their careers. Located in Swindon, this hybrid role as a Payment Operations Technician offers the chance to be part of a dynamic team at the forefront of global payments, with ample opportunities for skill development and collaboration across diverse teams. With a commitment to meritocracy and equal opportunities, Edenred empowers its employees to contribute meaningfully while enjoying a supportive and innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Payment Operations Technician
✨Tip Number 1
Network like a pro! Reach out to people in the payments and fintech space on LinkedIn. Join relevant groups, attend webinars, and don’t be shy to ask for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your problem-solving skills. Think of real-life scenarios where you’ve tackled challenges, especially in payment operations. Practice articulating your thought process clearly – it’s all about showing how you think!
✨Tip Number 3
Show off your analytical side! When you get the chance, share examples of how you've used data to drive decisions or improve processes. This is key in a role like Payment Operations Technician, so make sure they see your analytical chops.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining us at Edenred. So, go ahead and vibe with us!
We think you need these skills to ace Payment Operations Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Payment Operations Technician role. Highlight any relevant experience with payment systems or analytical problem-solving to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Edenred and how your background makes you a perfect fit for the team. Be genuine and let your personality come through.
Showcase Your Technical Skills:If you've got experience with monitoring tools or scripting, make sure to mention it! We love candidates who can demonstrate their technical know-how, especially in fast-paced environments like ours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Edenred family!
How to prepare for a job interview at Edenred
✨Know Your Payment Systems
Familiarise yourself with the payment and financial operations systems mentioned in the job description. Be ready to discuss your experience with these systems and how you've used them to solve problems in the past.
✨Show Off Your Analytical Skills
Prepare examples that showcase your strong analytical and problem-solving abilities. Think of specific situations where you identified issues, performed root-cause analysis, or optimised processes, as this will resonate well with the interviewers.
✨Brush Up on Compliance Knowledge
Since the role involves understanding regulatory frameworks like FCA and PSD2, make sure you have a basic grasp of these concepts. Being able to discuss how compliance impacts payment operations can set you apart from other candidates.
✨Demonstrate Team Collaboration
Edenred values collaboration across teams, so be prepared to share experiences where you worked closely with different departments. Highlight your communication skills and how you contributed to team success, as this aligns with their company culture.
