Compliance Manager

Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

About Edenred: Edenred is the world leader in transactional solutions for companies, employees, and merchants, with a network of 60 million users, 1 million companies and institutions, and 2 million merchants globally. Edenred PayTech is a leading FCA‑regulated e‑money institution, processing €100bn annually across 30+ countries and powering innovation in Benefits, Fleet & Mobility, and Payment Markets.

The Role: Join Edenred Payment Solutions as a Compliance Manager and play a pivotal role in delivering conduct‑risk frameworks and compliance monitoring programmes that meet FCA regulatory standards. As a senior member of the second line of defence, you will provide expert risk‑based advice, lead regulatory engagement, and drive continuous improvement in compliance processes across internal teams and agents/distributors.

• Own and evolve conduct‑risk frameworks including Consumer Duty, complaints handling, and financial promotions to ensure regulatory compliance and excellent customer outcomes.
• Lead the Compliance Monitoring Programme with scoping, testing, reporting, and action tracking to evidence control effectiveness and drive remediation.
• Act as a trusted advisor to service, product, and finance teams, delivering practical guidance on client, product, and prudential issues.
• Prepare high‑quality governance and management information packs to support senior decision‑making.
• Coordinate regulatory reporting and FCA engagement, ensuring timely and accurate responses.
• Horizon‑scan regulatory developments and translate changes into actionable plans.
• Lead cross‑functional projects embedding controls with Finance, Product, Sales, Legal, and Risk teams.

Candidate Profile: Significant experience in regulated financial services compliance or regulatory consulting with deep FCA conduct knowledge. Proven experience designing and implementing compliance frameworks and monitoring programmes. Strong stakeholder leadership and communication skills, with ability to prepare clear board‑level reports. Ability to balance commercial priorities with regulatory demands in a fast‑paced environment. Experience in payments or e‑money sectors is highly desirable. Familiarity with FCA portals and regulatory returns advantageous.

Competencies: Strong problem solving, decision making, and results orientation. Emotional intelligence and autonomy with accountability. Excellent communication and stakeholder management skills. Ability to influence across multiple functions and drive change effectively.

Education & Experience: Bachelor's degree or equivalent practical experience. FCA‑regulated payment services or e‑money experience considered a plus.

What We Offer: Hybrid working arrangements. Opportunity to work in a tech‑forward, global Fintech environment. Commitment to diversity, equality & inclusion – we welcome all candidates and provide reasonable adjustments as needed. Be part of a team shaping cutting‑edge payment solutions within a trusted and innovative global company.