Faites un pas en avant et laissez-vous surprendre par Edenred. Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier. Nous savons qu'il y a des centaines de façons pour vous d'évoluer. Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique. Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies. La méritocratie fait partie de notre ADN. Chez Edenred, nous reconnaissons, recrutons et développons tous les talents. Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous. Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère.
Technical Business Analyst Salary: Up to £65,000 per annum + Bonus Swindon/London – Hybrid Reporting to: Product Manager
We are now recruiting a Technical Business Analyst, to join our Product team, working within our Account Payments Domain, in an exciting, fast-moving, and rewarding environment within Edenred PayTech. Our Technical Business Analysts collaborate closely with software development teams and the Product Function. In this role, you’ll work alongside Engineering, Product Managers, Subject Matter Experts, and business stakeholders to fully understand business needs, conduct gap analyses, and support both functional and non-functional requirements for development and QA teams. A background within the Payments, Banking, or Fintech industry would be highly advantageous, and coming from a technical background (QA, Development, IT Operations) would also lend itself well, as you will be working within highly technical environments.
What you will be doing:
- Collaborating with Subject Matter Experts, Product Managers, and Business Stakeholders to analyse; New features
- Fixing or optimising existing elements
- Understand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data
- Assisting Product Managers in prioritizing of workstreams
- Analyse and capture both internal and external requirements and document them in a clear and concise manner.
- Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involved
- Evaluating business and technical solution proposals and designs to ensure they meet the business requirements
- Identify the potential impacts of changes to the existing systems, organisation, partners and clients
- Employ structured business analysis techniques when problem-solving and eliciting requirements
- Facilitate workshops and product walkthroughs with Clients and Business stakeholders
- Refining user stories with the Product Manager, Business stakeholders, engineering, and wider Business Analyst team
- Produce supporting documentation around processes, static content to support API/Integration documentation, internal or external as required.
- Collaborating with IT development team both onshore and offshore to maximise value of end products, features and solutions
- Build and maintain relationships with new and current stakeholders across the organisaion, IT Development and 3rd Parties
What you will bring:
- Quick learner within a fast-paced environment
- Strong analytical and problem-solving skill set
- Strong communication skills both written and verbal with ability to liaise with all levels and areas of the business
- Strong negotiation skills aiding delivery of MVP
- Ability to capture requirements and solutions and document them in a clear and concise manner with supporting diagrams
- Results orientated focused on delivering solutions with a high level of accuracy
- Ability to work on multiple workstreams simultaneously
- Highly organised, and self-motivated with the ability to work independently with a sense of ownership and responsibility
- Ability to work with national and international external clients and 3rd parties in a customer-facing business
- Experience interacting with development teams both onshore & and offshore on a day-to-day basis in an Agile environment
- Advantageous skills include: SQL to retrieve data from databases Fundamentals of software development lifecycles Experience in the payments, banking or financial services Story writing in BDD Experience working within an agile environment System integration concepts such as REST APIs, webhooks etc. Project tools like JIRA, visualisation tools like PowerPoint, Visio or similar
- Behavioural Profile: Excellent communication skills, able to understand technical requirements and to communicate solutions to stakeholders Good team player. Working with team and looking to support when required Self-starter, critical thinker, excellent analysis skills, problem-solving, and open mindedness at all times Strong relationship builder, enjoys engaging and growing relationships with wider business units Outstanding attention to detail and learning agility Empathetic, ability to recognise others’ emotions and perspective in a workplace
Why Edenred PayTech?
We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.
What you will get:
- 25 days annual leave plus Bank Holidays
- Hybrid working environment (min. 3 days per week in the office)
- Pension Scheme – employer 6% with minimum employee contribution 3%
- Discretionary bonus scheme based on company and personal performance
- Medical & international travel cover (leisure and action sports)
- Life insurance (4x salary)
- Wellbeing Employee Assistance Program (extended access to family members)
- Holiday trading scheme
- Season ticket loan
- Cycle to Work scheme
- Employee discount shopping platform
- Employee referral bonus scheme
- Digital learning platform
- Complimentary fruit and other ‘in office’ snacks & refreshments
- Volunteering programme
- Social events
Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
L’état d’esprit Edenred - Nous sommes une entreprise unique. Nous recherchons de nouveaux collaborateurs prêts à prendre part à l’aventure Edenred avec la même énergie et la même passion que nous. Vous vous sentirez naturellement à l’aise chez Edenred, si vous aimez repousser les limites, expérimenter, vous améliorer constamment, gagner et progresser. Nous recherchons des femmes et des hommes qui partagent notre ambition, avec cette recherche de performance, cette envie de nous remettre en question et de se mettre eux-mêmes au défi pour aller chaque jour plus loin. Nous recherchons des femmes et des hommes qui veulent vibrer avec nous.
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Technical Business Analyst in City of Westminster employer: Edenred SE
Edenred is an exceptional employer that fosters a vibrant and multicultural work environment, perfect for those looking to grow their careers as a Customer Service Advisor in Swindon. With a strong commitment to meritocracy, employees are encouraged to develop their skills while enjoying a range of benefits including hybrid working, generous leave, and a supportive culture that values diversity and inclusion. Join us at Edenred, where your unique talents will be recognised and rewarded in an innovative and dynamic setting.
