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- Tasks: Lead a team to ensure top-notch service availability in a fast-paced environment.
- Company: Leading financial technology provider based in Swindon.
- Benefits: Competitive salary, hybrid working, and comprehensive benefits package.
- Why this job: Be a key player in maintaining exceptional service and making a real impact.
- Qualifications: Experience in IT Service Operations and strong incident management skills required.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial technology provider in Swindon is seeking a Shift Lead – Service Operations to ensure exceptional service availability in a fast-paced environment. This role is crucial in managing incidents and coordinating major incidents to maintain SLA compliance.
Ideal candidates will have:
- Experience in IT Service Operations
- Strong incident management capabilities
- A degree or equivalent technical experience
The position offers competitive salary, hybrid working, and comprehensive benefits.
Shift Lead, 24/7 Service Operations in Swindon employer: Edenred PayTech
Contact Detail:
Edenred PayTech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead, 24/7 Service Operations in Swindon
✨Tip Number 1
Network like a pro! Reach out to folks in the financial tech space, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your incident management skills. Think of real-life examples where you've successfully handled incidents or improved service operations. We want to hear your stories!
✨Tip Number 3
Show off your passion for service operations! During interviews, express why you love ensuring exceptional service availability. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who are ready to make an impact in our team.
We think you need these skills to ace Shift Lead, 24/7 Service Operations in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Operations and incident management. We want to see how your skills align with the role of Shift Lead, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Shift Lead position. Share specific examples of how you've managed incidents and maintained SLA compliance in previous roles.
Showcase Your Technical Skills: Since this role requires technical expertise, make sure to mention any relevant qualifications or experiences. If you have a degree or equivalent technical experience, let us know how it’s prepared you for this fast-paced environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Edenred PayTech
✨Know Your Stuff
Make sure you brush up on your IT Service Operations knowledge. Familiarise yourself with incident management processes and any relevant tools or software. Being able to discuss your past experiences in managing incidents will show that you're the right fit for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully handled major incidents in the past. Think about specific situations where you maintained SLA compliance under pressure. This will demonstrate your ability to thrive in a fast-paced environment, which is key for this position.
✨Understand the Company Culture
Research the financial technology provider and their values. Knowing their mission and how they operate can help you tailor your responses during the interview. It also shows that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about their approach to incident management or how they measure service availability. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
