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For Companies At a Glance
- Tasks: Provide top-notch tech support and solve problems to keep systems running smoothly.
- Company: Global tech company in Swindon with a focus on innovation.
- Benefits: Competitive salary, shift allowance, travel cover, and hybrid working options.
- Why this job: Join a dynamic team and make a real difference in tech reliability.
- Qualifications: Proficiency in SQL and Unix, plus strong problem-solving skills.
- Other info: Exciting opportunities for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A global technology company in Swindon is seeking a Frontline Technical Support Engineer to minimize downtime and ensure system reliability. The role demands problem-solving skills and proficiency in SQL and Unix.
Key responsibilities include:
- Responding to system alerts
- Managing incidents
Benefits include:
- Competitive salary
- Shift allowance
- Comprehensive travel cover
- Opportunities for hybrid working
Shift-Ready Frontline Tech Support Engineer in Swindon employer: Edenred Italia S.r.l.
Contact Detail:
Edenred Italia S.r.l. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift-Ready Frontline Tech Support Engineer in Swindon
✨Tip Number 1
Get familiar with the company and its tech stack before your interview. Knowing their products and how they operate will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves responding to system alerts, try simulating some common technical issues and think through how you'd resolve them. This will prepare you for any scenario they throw at you.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and the team dynamics. It could give you an edge during the interview!
✨Tip Number 4
Apply through our website! We want to see your application come through directly, as it helps us keep track of all candidates. Plus, it shows you're proactive and keen on joining our team!
We think you need these skills to ace Shift-Ready Frontline Tech Support Engineer in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your problem-solving skills and any experience with SQL and Unix. We want to see how you can minimise downtime and ensure system reliability, so be specific about your past roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about tech support and how your skills align with the role. We love hearing about your experiences in managing incidents and responding to system alerts.
Showcase Relevant Experience: When filling out your application, don’t forget to mention any previous roles that involved frontline tech support. We’re looking for candidates who can hit the ground running, so highlight your relevant experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Edenred Italia S.r.l.
✨Know Your Tech Inside Out
Make sure you brush up on your SQL and Unix skills before the interview. Be prepared to discuss specific scenarios where you've used these technologies to solve problems, as this will show your technical proficiency and problem-solving abilities.
✨Understand the Company’s Needs
Research the global technology company and its products. Familiarise yourself with their systems and any recent news or updates. This knowledge will help you tailor your answers to demonstrate how you can minimise downtime and ensure system reliability.
✨Prepare for Incident Management Questions
Expect questions about how you would handle system alerts and incidents. Think of examples from your past experience where you successfully managed similar situations. Highlight your approach to troubleshooting and maintaining calm under pressure.
✨Show Enthusiasm for Shift Work
Since this role involves shift work, express your willingness and enthusiasm for flexible hours. Discuss any previous experience with shift patterns and how you manage work-life balance, as this will reassure them that you're a good fit for the role.
