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For Companies At a Glance
- Tasks: Assist cardholders and clients with friendly support and resolve their enquiries.
- Company: Leading fintech company in Swindon with a supportive culture.
- Benefits: Competitive salary, inclusive environment, and growth opportunities.
- Why this job: Join a fast-paced team and make a difference in customer experiences.
- Qualifications: Strong customer service background and ability to thrive in dynamic settings.
- Other info: Great chance for career progression in a thriving industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading fintech company based in Swindon is seeking a Customer Service Adviser to provide friendly assistance to cardholders and clients. The ideal candidate will have a strong background in customer service and be comfortable working in a fast-paced environment.
Responsibilities include:
- Handling enquiries
- Resolving issues
- Collaborating with various teams
Competitive salary and a supportive, inclusive culture are offered, along with opportunities for development and progression.
FinTech Customer Service Advisor | Hybrid (Swindon) employer: Edenred Italia S.r.l.
Contact Detail:
Edenred Italia S.r.l. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FinTech Customer Service Advisor | Hybrid (Swindon)
✨Tip Number 1
Research the company and its culture before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you would handle difficult customers or resolve issues quickly, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Network with current employees or others in the fintech space. They can provide insights into the company and may even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining our awesome team.
We think you need these skills to ace FinTech Customer Service Advisor | Hybrid (Swindon)
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled enquiries and resolved issues in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to fit the role. Mention why you’re excited about working in fintech and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Edenred Italia S.r.l.
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share specific examples of how you've handled enquiries or resolved issues in the past. This will show that you understand the role and can bring valuable experience to the table.
✨Familiarise Yourself with FinTech
Take some time to learn about the fintech industry, especially the company you're interviewing with. Understanding their products and services will help you answer questions more confidently and demonstrate your genuine interest in the role.
✨Prepare for Fast-Paced Scenarios
Since the job involves working in a fast-paced environment, think of situations where you've successfully managed multiple tasks or dealt with high-pressure scenarios. Be ready to discuss these experiences to highlight your adaptability and problem-solving skills.
✨Show Enthusiasm for Team Collaboration
The role requires collaboration with various teams, so be prepared to talk about your teamwork experiences. Share examples of how you've worked effectively with others to achieve common goals, as this will showcase your ability to fit into their inclusive culture.
