Retail Service Manager β€” Client-Focused, Hybrid

Retail Service Manager β€” Client-Focused, Hybrid

Full-Time 51750 - 63250 Β£ / year (est.) No working from home possible
Edenred Italia S.r.l.

At a Glance

  • Tasks: Engage with clients and ensure top-notch service delivery in a hybrid role.
  • Company: Edenred Payment Solutions, a leader in client-focused retail services.
  • Benefits: Flexible hybrid working model, competitive salary, and growth opportunities.
  • Other info: Join a dynamic team in London/Swindon with excellent career prospects.
  • Why this job: Make a real difference in client relationships and drive service improvements.
  • Qualifications: Experience in retail operations and strong client management skills.

The predicted salary is between 51750 - 63250 Β£ per year.

Edenred Payment Solutions is seeking a Service Manager to oversee Retail & Travel clients across the EPS service.

The role involves client engagement, operational monitoring, incident escalation, and cross-team collaboration to ensure high-quality service delivery.

Hybrid working model in London/Swindon.

You will drive improvements, manage documentation, and support sales with RFPs and growth opportunities.

A strong background in retail operations and client relationship management is required.

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Retail Service Manager β€” Client-Focused, Hybrid employer: Edenred Italia S.r.l.

Edenred is an exceptional employer that fosters a vibrant and inclusive work culture, offering a unique opportunity for growth as a Junior HR Business Partner in the dynamic cities of London and Swindon. With a commitment to meritocracy, employees are encouraged to bring their authentic selves to work while benefiting from hybrid working arrangements, competitive salaries, and a supportive HR team dedicated to professional development. Join us to thrive in a global company that values innovation and collaboration, ensuring you can make a meaningful impact in your career.

Edenred Italia S.r.l.

Contact Details:

Edenred Italia S.r.l. Recruitment Team

We think you need these skills to ace Retail Service Manager β€” Client-Focused, Hybrid

Client Engagement
Operational Monitoring
Incident Escalation
Cross-Team Collaboration
Service Delivery Management
Retail Operations
Client Relationship Management