Senior Scrum Master in Swindon

Salary – £70,000 - £82,000 pa + Bonus

Hybrid - Swindon or London

Accountable to Scrum/Kanban Team, Agile Team’s Scrum Masters Agile Lead

Responsible for:

• Championing delivering Better Value Sooner Safer Happier via improving Ways of Working (WoW) inside Scrum and/or Lean Agile (Kanban) teams, and contributing to such efforts across the wider organisation (both PayTech and wider Edenred).

You will be a self-learner who rapidly expands their knowledge of Lean, Agile, business, leadership, and other practices, frameworks, and techniques. It is likely that you attend Agile meetups either inside or outside the company, and share ideas and learning with your peers.

You will be confident in presenting ideas to a diverse audience at meetup style events.

You will have a level 1 qualification in Agile such as PSM1, CSM, DASM, KMP, or ICP. Ideally you should have achieved a level 2 / advanced qualification in Agile. Additional qualifications in Lean, leadership, and Emotional Intelligence are highly relevant.

Your background and experience is of paramount importance to help teams adopt a holistic view of software engineering. You may come from a computer science, pure science, business, military, or any other background. The key is being able to demonstrate knowledge of, and application of agility in practice & context with those whom you work with.

You will have extensive experience of working in an Agile iterative and/or incremental environment regularly solving problems and delivering value to customers. This does not need to be a software delivery environment, however the nature of our work means that knowledge of various Software Delivery Lifecycles is advantageous.

You will practice the 8 stances of the Scrum Master, and will be able to shift your approach according to needs of the team.

Working relationships:

• Agile Team Product Owner & Product Manager
• Development & QA Managers
• Operations & Service Business stakeholders
• Leaders across PayTech and Payment Solutions
• Cross-collaboration with other teams via other Scrum Masters

Key result areas:

• Establishes Sprint Goals and enables team to focus upon, and achieve these.
• Ensures that Sprint Goals are aligned to quarterly team-level Programme Increments and associated value definitions.
• Assists in establishing department-wide Goals.
• Embeds good Lean and Agile practices, and associated Ways of Working (WoW) at team and department levels, and influences the Engineering, Infrastructure, Operations, and Product departments via wider conversations, for example through our Agile Community of Practice.
• Discovers and commits Objectives and Key Results at the team level to measure success of WoW changes; uses metrics-as-feedback (eg: via LinearB) to establish a culture of evidence-based continuous improvement.
• Coaches and influences the Scrum Team towards improving WoW while taking into account, and balancing all aspects of Better Value Sooner Safer Happier.
• Takes leadership, coaching, and mentoring stances with other Scrum Masters to accelerate individual and collective learning and WoW improvements inside the Agile Team.
• Proactively identifies, triages, unblocks, and escalates impediments impacting the Scrum Team.
• Establishes a culture of preventing impediments from occurring in preference to mitigating after-the-event.

Key tasks:

• Personal development in Agile methods, practices, and frameworks.
• Performs the role of Scrum Master (or equivalent in Lean Agile) across up to two teams.
• Adopts appropriate Agile frameworks, methods and techniques tailored to the context of the team.
• Evolves established Agile frameworks, methods and techniques to create new opportunities for agility in PayTech.
• Recommends, and helps implement, descaling approaches as well as Agile scaling to achieve business Goals, via the simplification of value delivery.
• Undertakes continuous/regular improvements via retrospective techniques of inspection and adaption, agrees measurements and tracks progress towards improvement.
• Undertakes Agile Planning techniques focused on incremental delivery of customer value with team, Product Owner, Product Manager and other valued stakeholders.

Core skills:

• Significant experience / knowledge with a variety of Lean and Agile frameworks, and associated methods.
• Able to communicate “why Agile” as well as “how to do Agile” to a varied audience including both those from software-technical and non-software-technical backgrounds.
• Experience of adopting Lean Principles (eg: focus on value, waste identification and elimination) with examples of successful changes to behaviour and practice yielding positive impact upon customer value delivered.
• Pragmatic / Agnostic Agile: selects methods and techniques best suited to context always in the context of people over process over tool.
• Evolving the team’s WoW to support the business’ North Star and associated key Values.
• Experience of scaling Agile WoW across at least two teams using appropriate elements of a core scaling framework such as Disciplined Agile, Nexus, LeSS and/or SAFe.
• Agile Planning focused on incremental delivery of internal and external customer value over volume of work.
• Able to shift from Servant Lead to Leader when initial or follow-up direction is needed to kickstart changes to working patterns or learned behaviour.
• Close working with Product Owner and Product Manager to curate a backlog of options for potential commitment to deliver.
• Ability to challenge and push back to defend the team to ensure focus remains on the safe delivery of value.
• Detailed knowledge of Agile practices and techniques such as (but not limited to) Story Mapping, Impact Mapping, Event Storming and Behaviour-Driven Development (BDD).
• Experience of working in a DevOps environment beneficial.

Behavioural:

• Learner: seeks out new ideas from the worldwide Agile community, and can rapidly assimilate new knowledge, test such for applicability in-context, and apply that which has value to the team and customer.
• Critical thinker: can analyse the facts and form a judgement based on the evidence; is able to rapidly shift world view when new evidence supplants the old.
• Personable: enthusiastic, go-to member of the team who is emotionally intelligent and able to balance different emotional needs and viewpoints of team members and stakeholders.
• Servant Leader: supporting the team in achieving Better Value Sooner Safer Happier.
• Agile mentor and coach: supporting the Agile team to discover options for improving their Agile WoW, and reason why.
• Influencer: can articulate and challenge ideas and concepts relating to agility and/or DevOps in Engineering and Product to better align outputs to outcomes delivering customer value.
• Able to work with a high degree of autonomy with team to determine effective ways to deliver value in an emergent context.
• Demonstrates high degree of Emotional Intelligence with regard to self and others.
• Encourages autonomy and ownership inside own team.
• Accountability: takes ownership for actions such as improvement initiatives, leading to conclusion.

Why Edenred PayTech?

We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.

What you will get:

• 25 days annual leave plus Bank Holidays
• Hybrid working environment (min. 3 days per week in the office)
• Pension Scheme – employer 6% with minimum employee contribution 3%
• Discretionary bonus scheme based on company and personal performance
• Medical & international travel cover (leisure and action sports)
• Life insurance (4x salary)
• Wellbeing Employee Assistance Program (extended access to family members)
• Monthly gym allowance
• Holiday trading scheme
• Season ticket loan
• Cycle to Work scheme
• Employee discount shopping platform
• Employee referral bonus scheme
• Digital learning platform
• Complimentary fruit and other ‘in office’ snacks & refreshments
• Volunteering programme
• Social events

Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.