At a Glance
- Tasks: Provide rapid tech support and ensure system stability for PayTech services.
- Company: Edenred PayTech, a leader in innovative payment solutions.
- Benefits: Hybrid work model, competitive pay, and opportunities for skill development.
- Other info: Exciting career growth in a fast-paced environment.
- Why this job: Join a dynamic team and make a real difference in tech support.
- Qualifications: Tech-savvy with problem-solving skills and a passion for customer service.
The predicted salary is between 30000 - 36000 Β£ per year.
Edenred Pay Tech Swindon is seeking a Frontline Technical Support Engineer (Shift) to join the growing Service Operations team.
The role delivers rapid technical response, advanced system monitoring, and first-line restoration of service to ensure stability and availability of Pay Tech systems.
You will handle incidents, alerts, and service requests within SLA, acting as the first escalation point for live issues, and collaborating with Problem Management to prevent reoccurrence.
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24/7 Frontline Tech Support Engineer β Hybrid Role in Swindon employer: Edenred Finland Oy.
Edenred is an exceptional employer that fosters a dynamic and multicultural work environment in London, where employees can thrive and expand their skills. With a strong commitment to meritocracy, diversity, and equal opportunities, Edenred encourages personal and professional growth through innovative projects and cross-functional collaboration, making it an ideal place for those seeking meaningful and rewarding careers in the fintech sector.