At a Glance
- Tasks: Lead retail and travel programs, ensuring top-notch service delivery and client satisfaction.
- Company: Edenred Payment Solutions, a dynamic player in the prepaid services sector.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative team focused on innovation and excellence.
- Why this job: Be the key contact for clients and drive impactful service improvements.
- Qualifications: Experience in service management and strong relationship-building skills.
The predicted salary is between 54000 - 66000 £ per year.
Edenred Payment Solutions in London/Swindon hybrid environment is seeking a Service Manager to oversee Retail & Travel programs for our prepaid services.
You will be the primary client contact, manage escalations, and work with internal teams to ensure high-quality service delivery.
The role focuses on relationship management, process improvement, and quarterly service reviews, with a strong emphasis on accuracy, revenue targets, and cross-functional collaboration within EPS and Edenred Group.
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Retail Service Delivery Lead - Hybrid UK employer: Edenred Finland Oy.
Edenred is an exceptional employer that fosters a dynamic and multicultural work environment in London, where employees can thrive and expand their skills. With a strong commitment to meritocracy, diversity, and equal opportunities, Edenred encourages personal and professional growth through innovative projects and cross-functional collaboration, making it an ideal place for those seeking meaningful and rewarding careers in the fintech sector.
