A global EdTech business - publicly backed, 20M+ learners taught, 2M classes delivered a year, is at an inflection point. AI is moving from pilot to mandate. eCommerce is scaling from early-stage to core channel. And the technology function that sits behind it all needs a leader who can build for the future without breaking what already works today.
The opportunity
Most of the revenue today comes through a mature, well-established telesales and lead-generation engine. Ecommerce is growing, but growing over time, not overnight. You'll be the leader who's comfortable changing the engine while flying : driving AI-enabled and ecommerce transformation while protecting and supporting a live, revenue-critical business.
You won't own the core learning product, that sits with a dedicated central product and engineering team. What you'll own is everything that powers the commercial engine around it: ecommerce, sales technology, marketing platforms, customer-facing systems, data, and how a market-leading AI-powered platform gets integrated and configured for customers.
What you'll own
- Translate business priorities into technology roadmaps, delivery plans and investment recommendations, with clear visibility on feasibility, dependencies, risk and trade-offs
- Identify, evaluate and deliver AI-enabled capabilities across marketing, sales, customer experience and operations, in partnership with central product teams
- Own the commercial technology stack: ecommerce, CRM and sales tooling, marketing and omnichannel platforms, customer-facing business systems and data platforms
- Own the integration and configuration of the core learning platform for customers, working closely with the central product and engineering organisation
- Lead a multi-disciplinary technology team of c.15, spanning web engineering, data engineering, CRM administration, system ownership and marketing technology, primarily through managers and team leads
- Embed AI-native ways of working as the default across the technology function and the wider business
- Hold the line on privacy, security, governance and operational resilience as the AI and ecommerce surface area expands
- Own vendor and platform strategy: procurement, evaluation and total cost of ownership across the commercial technology estate
What we’re looking for
- A senior leader with a strong technical & commercial instinct, someone who thinks in business outcomes, not just systems
- Proven experience owning ecommerce, CRM/sales technology, marketing platforms or commercial data infrastructure at scale
- A strategic, pragmatic view on AI, automation and LLM-based technologies, balancing value, complexity, risk and long-term maintainability
- Strong grounding in data architecture, data engineering and analytics platforms
- Experience operating with real rigour around privacy, security, risk and governance (e.g. GDPR), not as an afterthought, but as core to how you build
- A track record of leading through managers and team leads across a multi-disciplinary organisation
- Comfort partnering with an external product organisation rather than owning the full stack solo; you'll need to influence without direct control
- Resilience and pragmatism: this is a role for someone who can drive transformation while keeping a live, revenue-critical engine running
Why this role
- A seat at the leadership table. You'll report directly to the CEO and act as the primary technology voice within the senior leadership team, shaping strategy, not just executing it.
- Real scale, real stakes. This isn't a greenfield build. The product is real, the revenue is real, and the technology decisions you make will directly shape commercial outcomes.
- A genuine inflection point. AI is a mandate from the top, not a side project. You'll have the backing to build it into every layer of the technology estate, from day one.
- The best of both worlds. The freedom and pace of a business building its next chapter, backed by the scale and stability of an established, 28-year-old global organisation.
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Director of Engineering, Platform & Growth in London employer: edenity.
At edenity., we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Greater London. Our commitment to employee growth is evident through tailored development programmes and the opportunity to influence strategic decisions at the highest level. Join us to be part of a forward-thinking EdTech company where your contributions will directly impact the future of education technology.
