At a Glance
- Tasks: Manage large claims efficiently and ensure top-notch professionalism for clients.
- Company: Join a leading firm in the Property and Casualty insurance sector.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Dynamic role with opportunities to build strong client relationships across North America.
- Why this job: Make a real difference by helping clients navigate their claims with expertise.
- Qualifications: GCSE English and Maths, CII qualifications preferred, and previous claims handling experience.
The predicted salary is between 30000 - 40000 £ per year.
The role is responsible for the efficient management of large claims outside of authority on behalf of clients, ensuring the highest standards of professionalism at all times. The position covers claims across Canada and the USA within the Property and Casualty classes of business.
The role holder will handle non‑complex claims autonomously and acknowledge and investigate selected more complex claims with limited supervision, escalating issues appropriately when required. The role also involves assisting colleagues with claims handling, adhering to internal and market claims procedures, and demonstrating a broad understanding of clients’ core businesses, relevant markets, and associated platforms and systems.
Role Responsibilities- Ensure a swift response and settlement of claims, whilst constantly reviewing service standards
- Negotiate claims with markets to maximise client retention
- Provide advice to clients where required in respect of claims
- Ensure timely processing of all claims documents and answer enquiries relating to claims processing
- Ensure the secure, efficient and auditable handling of client monies and proactively manage payments
- Maintain and update in-house systems
- Liaise with placing teams and other areas of the Business to ensure overall client requirements are met
- Prepare statistical claims data for both internal and external use
- Maintain strong client and market relationships as appropriate
- Perform quality control checks on all documentation
- Adhere to and meet fully the expectations of the Business, as set out in its policies and procedures, training material, and embedded in its systems and controls.
- Comply with any external rules and requirements imposed on individuals performing their role at the Business, such as Lloyd’s byelaws and FCA rules.
- Promote Miller brand and values to enhance Miller’s reputation in the market
Qualifications
- GCSE English and Maths at grade C or above
- CII qualifications desirable
- Knowledge of the North American Market
- Previous experience as a Claims Handler
Claims Handler (Broker) - Property & Casuaty in Slough employer: Edenbrook
As a leading player in the insurance sector, we pride ourselves on fostering a dynamic and inclusive work environment that prioritises employee development and well-being. Our Claims Handler role offers the opportunity to engage with diverse clients across Canada and the USA, while benefiting from comprehensive training programmes and a supportive team culture that encourages professional growth. Join us to be part of a company that values integrity, innovation, and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler (Broker) - Property & Casuaty in Slough
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Edenbrook). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Edenbrook. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler (Broker) - Property & Casuaty in Slough
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Edenbrook.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Edenbrook. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Edenbrook
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Edenbrook to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Edenbrook, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Edenbrook's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
