At a Glance
- Tasks: Lead and enhance operational resilience and business continuity frameworks across the organisation.
- Company: Join a leading Lloyd’s market insurer with a focus on innovation and resilience.
- Benefits: Competitive salary, professional development, and opportunities to influence key decisions.
- Other info: Dynamic role with opportunities for growth and collaboration with senior stakeholders.
- Why this job: Make a real impact by protecting customers and ensuring business continuity during disruptions.
- Qualifications: Minimum 3 years in Operational Resilience and strong understanding of UK regulatory frameworks.
The predicted salary is between 60000 - 80000 £ per year.
We’re looking for an experienced Operational Resilience & Business Continuity Manager to take ownership of a firm-wide resilience framework within a leading Lloyd’s market insurer. This is a high-impact role where you’ll shape, implement and continuously enhance operational resilience, ensuring the business can respond to and recover from disruption while meeting evolving regulatory expectations. You’ll work closely with senior stakeholders across the business, playing a key role in protecting customers, operations and long-term performance.
Responsibilities
- Lead the design, implementation, and ongoing enhancement of Operational Resilience and Business Continuity frameworks
- Own and drive Business Continuity Plans (BCPs) across critical business services
- Chair governance forums, ensuring clear oversight, actions, and escalation of risks
- Plan and deliver scenario-based and live resilience testing, translating insights into improvements
- Act as the central coordinator for major incidents and crisis events
- Support senior leadership with timely decision-making during high-pressure situations
- Maintain and evolve crisis management plans and playbooks
- Conduct post-incident reviews and embed lessons learned
- Partner with Information Security teams to align cyber resilience with business continuity
- Oversee resilience considerations across third-party and outsourced providers
- Ensure critical dependencies are mapped and incorporated into resilience strategies
- Oversee physical security and site resilience arrangements
- Work with Facilities teams to manage workplace risks and emergency preparedness
- Ensure alignment with regulatory expectations (e.g. FCA/PRA, Operational Resilience policy, ISO standards)
- Deliver clear and insightful reporting to senior stakeholders
What we’re looking for
- Minimum 3 years proven experience in Operational Resilience, Business Continuity and Disaster Recovery within a regulated environment
- Strong understanding of UK regulatory frameworks and industry standards (e.g. FCA/PRA, ISO 22301)
- Experience leading incident and crisis management responses
- Strong stakeholder management skills, with the ability to influence at senior levels
- Experience working with third-party risk and outsourced service resilience
Operation Resilience and BCP Manager employer: Edenbrook
Join a leading Lloyd’s market insurer that prioritises operational resilience and business continuity, offering a dynamic work environment where your expertise will directly impact the safety and performance of the organisation. With a strong commitment to employee development, you will have access to continuous learning opportunities and the chance to collaborate with senior stakeholders on high-stakes projects. Our inclusive culture fosters innovation and teamwork, making it an ideal place for professionals seeking meaningful and rewarding careers in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Operation Resilience and BCP Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to operational resilience and business continuity. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your expertise! Create a portfolio or presentation that highlights your past projects and successes in operational resilience. This can be a great conversation starter during interviews and sets you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Operation Resilience and BCP Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Operational Resilience & Business Continuity Manager. Highlight your relevant experience and skills that align with the job description, especially your understanding of regulatory frameworks and incident management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully implemented resilience frameworks or managed crises in the past.
Showcase Your Stakeholder Management Skills:Since this role involves working closely with senior stakeholders, make sure to highlight your stakeholder management experience. Mention any instances where you influenced decision-making or led governance forums.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Edenbrook
✨Know Your Frameworks
Make sure you’re well-versed in operational resilience and business continuity frameworks, especially those relevant to the Lloyd’s market. Brush up on FCA/PRA regulations and ISO standards, as these will likely come up during your interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you successfully led incident management or crisis responses. Highlight how you’ve implemented BCPs and improved resilience strategies, as this will demonstrate your hands-on experience.
✨Engage with Stakeholders
Be ready to discuss how you’ve managed relationships with senior stakeholders. Think of instances where you influenced decision-making or chaired governance forums, as this shows your ability to communicate effectively at all levels.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills under pressure. Practice articulating how you would handle major incidents or crises, and be prepared to discuss the lessons learned from past experiences.
