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- Tasks: Manage high-value, complex claims in Financial Lines from inquiry to resolution.
- Company: Join a world-class claims function focused on customer satisfaction and fair treatment.
- Benefits: Enjoy opportunities for training, career growth, and a collaborative work environment.
- Why this job: Be a key player in a dynamic team, influencing claims strategy and improving processes.
- Qualifications: Advanced knowledge of legal requirements and experience in handling complex claims is essential.
- Other info: Act as a deputy for the Team Manager and contribute to continuous improvement initiatives.
The predicted salary is between 43200 - 72000 £ per year.
An exciting opportunity reporting into the Head of Financial Lines Claims, the successful candidate will need to be ready to take on key responsibilities within a world-class claims function.
How you will create an impact
- Focused on Financial Lines PI, D&O, and Commercial D&O, you will be responsible for a portfolio of high value, complex claims from coverage inquiry through legal liability assessment and quantum analysis to timely and accurate resolution.
- Your goal will be timely, accurate, and customer-focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.
- You will communicate regularly with internal and external stakeholders in your role as our technical claims expert and thought leader.
- As a senior member of the team, you will act as a deputy for the Team Manager, and will provide training, and be a technical referral point for colleagues.
- You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.
What you’ll need to succeed
- Advanced knowledge of legal / regulatory and litigation / procedural requirements for Financial Lines.
- Experience in negotiation, mediation, arbitration, and ADR skills on higher value complex claims.
- Policy language skills enabling accurate and consistent policy wording interpretation.
- A track record of following up effectively on recommendations from technical claims audits and continuous file handling improvement.
- The ability to influence claims and non-claims stakeholders to effectively direct claims strategy.
- The ability to assist with technical training to the team’s claim handlers as required.
Major Loss Adjuster - Financial Lines employer: Edenbrook
Contact Detail:
Edenbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Loss Adjuster - Financial Lines
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in Financial Lines claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the insurance and claims industry, especially those who specialise in Financial Lines. Attend relevant events or join online forums to build connections that could provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex claims in the past. Highlight your negotiation and mediation skills, as well as any experience you have in training or mentoring others in the field.
✨Tip Number 4
Showcase your ability to influence stakeholders by preparing case studies or scenarios where your input led to successful outcomes. This will illustrate your strategic thinking and your capability to drive claims strategy effectively.
We think you need these skills to ace Major Loss Adjuster - Financial Lines
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling Financial Lines claims, particularly in areas like PI, D&O, and Commercial D&O. Use specific examples to demonstrate your expertise in managing high-value, complex claims.
Craft a Compelling Cover Letter: In your cover letter, emphasise your advanced knowledge of legal and regulatory requirements for Financial Lines. Discuss your negotiation and mediation skills, and how they have contributed to successful claim resolutions in the past.
Showcase Your Communication Skills: Since the role involves regular communication with stakeholders, highlight your ability to convey complex information clearly. Provide examples of how you've effectively communicated with both internal teams and external clients in previous roles.
Demonstrate Continuous Improvement Mindset: Mention any experiences where you contributed to quality assurance or audit processes. Discuss how you’ve implemented feedback from technical claims audits to improve file handling and claims strategy.
How to prepare for a job interview at Edenbrook
✨Showcase Your Technical Expertise
Make sure to highlight your advanced knowledge of legal and regulatory requirements for Financial Lines. Be prepared to discuss specific cases where you've successfully navigated complex claims, demonstrating your understanding of policy language and its implications.
✨Demonstrate Negotiation Skills
Since negotiation is key in this role, come equipped with examples of how you've effectively negotiated on high-value claims. Discuss your approach to mediation and arbitration, and how these skills have led to successful outcomes in the past.
✨Emphasise Customer Focus
The principle of 'Treating Customers Fairly' is crucial. Prepare to share instances where you prioritised customer needs while managing claims, and how you balanced this with minimising indemnity exposure and legal expenses.
✨Be Ready to Train and Lead
As a senior member of the team, you'll be expected to provide training and act as a technical referral point. Think about your previous experiences in mentoring or training others, and be ready to discuss how you can contribute to the continuous improvement of the claims process.
