Facilities Manager in London

Responsibilities

Ensure facilities services deliver value for money, compliance, and operational effectiveness

Maintain the office\’s structural condition and manage asset lifecycle, refits, and replacements

Coordinate building maintenance and liaise with building management

Oversee building security arrangements

Manage facilities contracts and service level agreements (SLAs)

Oversee Lloyd\’s boxes to ensure a suitable working environment for Underwriters

Develop and implement facilities policies, procedures, and governance with full audit trails

Maintain incident records and reporting

Coordinate Fire Marshal and First Aid arrangements

Conduct workstation assessments for all staff

Support Business Continuity planning related to facilities and office operations

Manage office-related budgets, including rent, rates, and service charges

Plan and deliver floor moves, refurbishments, and office upgrades

Control office supplies stock and oversee cleaning and maintenance schedules

Skills, Knowledge and Experience

Strong knowledge of outsourced services and third-party contracts

Health and Safety management experience (relevant qualifications desirable)

Experience leading and managing teams

Previous management of front-of-house or reception teams

Strong negotiation skills; procurement experience advantageous

Self-motivated with the ability to manage competing priorities

Able to work independently with minimal supervision

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