At a Glance
- Tasks: Manage Professional Indemnity claims from start to finish, ensuring excellent customer service.
- Company: Join a dynamic team focused on delivering top-notch claims handling.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Enjoy a supportive environment with plenty of room for career advancement.
- Why this job: Make a real difference by helping clients navigate their claims effectively.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 31500 - 38500 £ per year.
Key responsibilities & accountabilities:
- Proactively handle Professional Indemnity claims in accordance with the Business's Claims Handling Guidelines from first notification of loss (FNOL) to settlement (including coverage, legal liability and quantum analysis) within the scope of the Business's delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Ensure that there is a prompt claims response.
- Handle claims to ensure there is prompt and accurate reserving, identifying and pursuing relevant third-party recoveries and seeking to reduce claims leakage.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- Work closely with the Business's panel of service providers to ensure a quality and value for money service is provided/received within required timeframes.
- General claims administrative duties such as electronic file management, filing and payment requests, and the production of management information.
- Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of the Business's products and wordings.
- Identify and escalate claims related issues where necessary.
- Influence and introduce new initiatives to improve service delivery.
Claims Adjuster (Professions) - 12 Month FTC in London employer: Edenbrook
Edenbrook is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the financial reporting sector. With a strong commitment to employee development, we offer numerous growth opportunities and support for continuous learning, all while working in a dynamic environment that values integrity and excellence. Located in a vibrant area, our team enjoys a balanced work-life experience alongside competitive benefits tailored to enhance both personal and professional well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Adjuster (Professions) - 12 Month FTC in London
✨Tap into Local Agencies
For temporary roles like the one at Edenbrook, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Edenbrook knows you can adapt quickly to their needs!
We think you need these skills to ace Claims Adjuster (Professions) - 12 Month FTC in London
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Edenbrook's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Edenbrook
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Edenbrook. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
