At a Glance
- Tasks: Lead operational excellence and drive data-driven decision-making in a fast-paced insurance environment.
- Company: Join a rapidly-growing MGA with a focus on innovation and collaboration.
- Benefits: Competitive salary, career development opportunities, and a dynamic work culture.
- Other info: Exciting opportunity for growth in a thriving industry.
- Why this job: Make a significant impact by optimising operations and leading high-performing teams.
- Qualifications: Proven experience in insurance operations and strong leadership skills.
The predicted salary is between 72000 - 108000 £ per year.
We are currently partnering with a rapidly-growing MGA to recruit a Chief Operating Officer. The successful candidate will be accountable for optimising MGA operational and reporting capability, ensuring tight integration across underwriting, operations, and compliance to support efficient, data-driven decision-making.
Responsibilities include but are not limited to:
- Partner with the senior leadership to align operational delivery with business objectives.
- Drive continuous improvement to enhance operational efficiency, consistency, and risk management.
- Ensure operational workflows effectively support delegated authority arrangements, renewal cycles, and risk selection.
- Lead underwriting operations and binder management, ensuring robust portfolio monitoring, reporting, and risk analytics.
- Work closely with senior underwriters to identify and resolve operational and system bottlenecks.
- Oversee the integration of new MGA acquisitions and strategic partnerships.
- Ensure Appointed Representative (AR) processes operate in line with regulatory and operational requirements.
- Set direction for IT and systems strategy, ensuring platforms support underwriting, operations, and reporting needs.
- Drive secure, compliant, and efficient use of technology, including automation and enhanced data insight.
- Provide first-line operational and underwriting compliance oversight, supporting a strong risk and compliance culture.
- Maintain audit-ready processes, conduct operational risk assessments, and implement mitigating actions.
- Lead, develop, and resource high-performing underwriting and operations teams, fostering accountability, collaboration, and talent progression.
The ideal candidate:
- Proven operational experience within an MGA, Lloyd’s broker, or insurance carrier environment.
- Deep understanding of underwriting operations, delegated authority structures, and binder management.
- Demonstrated experience leading projects and delivering operational and systems implementations.
- Strong capability in data analytics and management reporting platforms to support informed decision-making.
Chief Operating Officer - Insurance in London employer: Edenbrook
As a rapidly-growing Managing General Agent (MGA), we pride ourselves on fostering a dynamic work environment that champions innovation and collaboration. Our commitment to employee development is reflected in our continuous improvement initiatives and robust training programmes, ensuring that every team member has the opportunity to grow and excel in their career. Located in a vibrant area, we offer a unique blend of professional challenges and a supportive culture that values accountability and teamwork, making us an exceptional employer for those seeking meaningful and rewarding roles in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer - Insurance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in MGAs or have experience with operational roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in their operations and how you can contribute to their growth. Tailor your examples to highlight your experience in underwriting and risk management.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you on their radar and shows your professionalism.
✨Tip Number 4
Apply through our website for a smoother process! We’ve streamlined our application system to make it easier for you to showcase your skills and experience. Plus, it gives us a chance to see your application first-hand!
We think you need these skills to ace Chief Operating Officer - Insurance in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Chief Operating Officer. Highlight your experience in MGA operations, underwriting, and compliance. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven operational efficiency and led teams in the past.
Showcase Your Data Skills:Since data-driven decision-making is key for us, don’t forget to highlight your experience with data analytics and management reporting. We love seeing how you’ve used data to make informed decisions in previous roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Edenbrook
✨Know Your Numbers
As a Chief Operating Officer, you'll need to demonstrate your understanding of data analytics and management reporting. Brush up on key metrics relevant to underwriting operations and be ready to discuss how you've used data to drive decision-making in past roles.
✨Align with Business Objectives
Familiarise yourself with the company's business goals and think about how your operational strategies can align with them. Be prepared to share examples of how you've partnered with senior leadership to achieve similar objectives in your previous positions.
✨Showcase Continuous Improvement
Highlight your experience in driving operational efficiency and risk management. Prepare specific examples of initiatives you've led that resulted in improved workflows or reduced bottlenecks, especially in underwriting operations or binder management.
✨Emphasise Team Leadership
The role requires leading high-performing teams, so be ready to discuss your leadership style. Share stories about how you've developed talent, fostered collaboration, and built accountability within your teams, particularly in an MGA or insurance environment.
