At a Glance
- Tasks: Provide accurate claims information and support resolution of claims issues.
- Company: Dynamic insurance firm offering hybrid flexible working.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Join a team that values accuracy and innovation in the insurance sector.
- Qualifications: Experience in claims operations and familiarity with relevant systems.
The predicted salary is between 50000 - 60000 £ per year.
Key Tasks
- Provide clear, accurate and timely claims information, reports and supporting documentation to internal stakeholders, including Reinsurance, Underwriting and Audit, as required.
- Support the resolution of Sequel Claims issues by completing daily claim matching, clearing operational workflow steps, monitoring claims activity, escalating system issues to IT, Event Coding and managing diary actions and follow-ups.
- Complete data validation and coding checks across Sequel Claims and BLUW, ensuring claims information is accurate, complete and appropriately maintained.
- Support the completion of Lloyd’s returns, DOI returns and Solvency II returns within agreed deadlines.
- Assist with month-end and year-end close processes.
- Review static claims in line with the CTIS process and escalate exceptions where appropriate.
- Process claims-related fees through Gemini in accordance with internal controls.
- Support delegated claims management activity, including bordereau management and downloading lead bordereaux.
- Facilitate manual entries within Sequel, ensuring ultimate claim sign-off is completed by an authorised individual with payment authority.
- Contribute to ongoing data validation, process improvement and operational control activity across the claims function.
Key personal skills required
- Proven experience in claims operations, claims handling, insurance operations or a similar role.
- Good understanding of claims processes, ideally within the Lloyd’s, London Market or specialty insurance environment.
- Experience working with claims systems; experience with Sequel Claims, BLUW, Gemini or similar platforms would be advantageous.
- Comfortable handling claims data, reporting requests, validations and operational controls.
- Aware of Lloyd’s, regulatory, audit and reporting requirements relevant to claims operations.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Operations Analyst - Hybrid flexible working in City of London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Edenbrook). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Edenbrook. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Operations Analyst - Hybrid flexible working in City of London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Edenbrook.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Edenbrook. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Edenbrook
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Edenbrook to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Edenbrook, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Edenbrook's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
