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For Companies At a Glance
- Tasks: Lead operational excellence and drive data-driven decision-making in a fast-paced insurance environment.
- Company: Join a rapidly-growing MGA with a focus on innovation and collaboration.
- Benefits: Competitive salary, career development opportunities, and a dynamic work culture.
- Why this job: Make a significant impact by optimising operations and leading high-performing teams.
- Qualifications: Proven experience in insurance operations and strong data analytics skills.
- Other info: Be part of a team that values accountability, collaboration, and continuous improvement.
The predicted salary is between 72000 - 108000 £ per year.
We are currently partnering with a rapidly-growing MGA to recruit a Chief Operating Officer. The successful candidate will be accountable for optimising MGA operational and reporting capability, ensuring tight integration across underwriting, operations, and compliance to support efficient, data-driven decision-making.
Responsibilities include but are not limited to:
- Partner with the senior leadership to align operational delivery with business objectives.
- Drive continuous improvement to enhance operational efficiency, consistency, and risk management.
- Ensure operational workflows effectively support delegated authority arrangements, renewal cycles, and risk selection.
- Lead underwriting operations and binder management, ensuring robust portfolio monitoring, reporting, and risk analytics.
- Work closely with senior underwriters to identify and resolve operational and system bottlenecks.
- Oversee the integration of new MGA acquisitions and strategic partnerships.
- Ensure Appointed Representative (AR) processes operate in line with regulatory and operational requirements.
- Set direction for IT and systems strategy, ensuring platforms support underwriting, operations, and reporting needs.
- Drive secure, compliant, and efficient use of technology, including automation and enhanced data insight.
- Provide first-line operational and underwriting compliance oversight, supporting a strong risk and compliance culture.
- Maintain audit-ready processes, conduct operational risk assessments, and implement mitigating actions.
- Lead, develop, and resource high-performing underwriting and operations teams, fostering accountability, collaboration, and talent progression.
The ideal candidate:
- Proven operational experience within an MGA, Lloyd’s broker, or insurance carrier environment.
- Deep understanding of underwriting operations, delegated authority structures, and binder management.
- Demonstrated experience leading projects and delivering operational and systems implementations.
- Strong capability in data analytics and management reporting platforms to support informed decision-making.
Chief Operating Officer - Insurance in City of London employer: Edenbrook
Contact Detail:
Edenbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer - Insurance in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in MGAs or have experience with operational roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your expertise! When you get the chance to meet potential employers, whether at networking events or interviews, make sure to highlight your operational experience and how it aligns with their needs. Use specific examples from your past roles to demonstrate your impact.
✨Tip Number 3
Stay updated on industry trends! Read up on the latest developments in the MGA space and be ready to discuss them. This shows you're not just looking for any job, but that you're genuinely interested in contributing to their success.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it helps us keep track of your application and connect you with the right opportunities faster.
We think you need these skills to ace Chief Operating Officer - Insurance in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in operational roles, especially within an MGA or insurance environment. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Chief Operating Officer role. Share specific examples of how you've driven operational efficiency and led teams in the past.
Showcase Your Data Skills: Since data-driven decision-making is key for us, make sure to highlight your experience with data analytics and management reporting. We love seeing how you’ve used data to improve operations and support business objectives.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Edenbrook
✨Know Your Numbers
As a Chief Operating Officer, you'll need to demonstrate your understanding of operational metrics and data analytics. Brush up on key performance indicators relevant to the insurance industry, and be ready to discuss how you've used data to drive decision-making in past roles.
✨Align with Business Objectives
Make sure you can articulate how your previous experiences align with the business objectives of the MGA. Think about specific examples where you've partnered with senior leadership to enhance operational delivery and how that led to improved outcomes.
✨Showcase Continuous Improvement
Prepare to discuss your approach to driving continuous improvement. Have examples ready that illustrate how you've enhanced operational efficiency, consistency, and risk management in your previous roles. This will show your proactive mindset and commitment to excellence.
✨Understand Regulatory Requirements
Familiarise yourself with the regulatory landscape affecting MGAs and ensure you can speak confidently about how you've ensured compliance in past positions. Highlight any experience you have with Appointed Representative processes and how you've maintained audit-ready operations.
