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- Tasks: Lead and optimise operations in a fast-paced insurance environment.
- Company: Join a rapidly-growing Managing General Agent (MGA) with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work culture.
- Why this job: Make a significant impact by driving operational excellence and strategic growth.
- Qualifications: Proven experience in insurance operations and strong leadership skills required.
- Other info: Be part of a collaborative team that values accountability and talent progression.
The predicted salary is between 72000 - 108000 £ per year.
We are currently partnering with a rapidly-growing MGA, to recruit a Chief Operating Officer. The successful candidate will be accountable for optimising MGA operational and reporting capability, ensuring tight integration across underwriting, operations, and compliance to support efficient, data-driven decision-making.
Responsibilities include but are not limited to:
- Partner with the senior leadership to align operational delivery with business objectives.
- Drive continuous improvement to enhance operational efficiency, consistency, and risk management.
- Ensure operational workflows effectively support delegated authority arrangements, renewal cycles, and risk selection.
- Lead underwriting operations and binder management, ensuring robust portfolio monitoring, reporting, and risk analytics.
- Work closely with senior underwriters to identify and resolve operational and system bottlenecks.
- Oversee the integration of new MGA acquisitions and strategic partnerships.
- Ensure Appointed Representative (AR) processes operate in line with regulatory and operational requirements.
- Set direction for IT and systems strategy, ensuring platforms support underwriting, operations, and reporting needs.
- Drive secure, compliant, and efficient use of technology, including automation and enhanced data insight.
- Provide first-line operational and underwriting compliance oversight, supporting a strong risk and compliance culture.
- Maintain audit-ready processes, conduct operational risk assessments, and implement mitigating actions.
- Lead, develop, and resource high-performing underwriting and operations teams, fostering accountability, collaboration, and talent progression.
The ideal candidate:
- Proven operational experience within an MGA, Lloyd’s broker, or insurance carrier environment.
- Deep understanding of underwriting operations, delegated authority structures, and binder management.
- Demonstrated experience leading projects and delivering operational and systems implementations.
- Strong capability in data analytics and management reporting platforms to support informed decision-making.
Chief Operating Officer - Insurance employer: Edenbrook
Contact Detail:
Edenbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer - Insurance
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with MGAs. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your expertise! Attend industry events or webinars and engage in discussions. This not only boosts your visibility but also helps you stay updated on trends, making you a more attractive candidate.
✨Tip Number 3
Don’t just apply; follow up! After submitting your application through our website, drop a quick email to the hiring manager expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by practising common questions related to operational efficiency and risk management. Use real-life examples from your experience to demonstrate how you can drive improvements in an MGA setting.
We think you need these skills to ace Chief Operating Officer - Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Chief Operating Officer. Highlight your experience in MGA operations, underwriting, and compliance, and don’t forget to showcase any relevant projects you've led that align with our needs.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that demonstrate your ability to drive operational efficiency and lead teams effectively.
Showcase Your Data Skills: Since data-driven decision-making is key for us, make sure to highlight your experience with data analytics and management reporting. Share examples of how you've used data to improve operations or solve problems in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Edenbrook
✨Know Your Numbers
As a Chief Operating Officer, you'll need to demonstrate your understanding of data analytics and management reporting. Brush up on key metrics relevant to underwriting operations and be ready to discuss how you've used data to drive decision-making in past roles.
✨Showcase Your Leadership Style
You'll be leading high-performing teams, so it's crucial to articulate your leadership approach. Prepare examples of how you've developed talent and fostered collaboration in previous positions, especially in operational settings.
✨Understand the Regulatory Landscape
Familiarise yourself with the regulatory requirements that impact MGA operations. Be prepared to discuss how you've ensured compliance in past roles, particularly regarding Appointed Representative processes and risk management.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential operational bottlenecks or integration challenges you've faced and how you resolved them, especially in relation to underwriting and binder management.
