Edenbrook Ltd. is seeking a Senior Complaints Analyst to manage escalated consumer complaints within a top performing insurance group operating in the Lloyd’s market.
You will liaise with the FOS and Lloyd’s, support the Product Oversight Group, and prepare Conduct MI for governance committees. The role involves monitoring Coverholder complaints and conducting root cause analysis to improve customer outcomes.
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Senior Complaints & Conduct Risk Analyst – Lloyd's Market employer: Edenbrook Ltd.
Edenbrook Ltd. is an excellent employer, offering a dynamic work environment within the prestigious Lloyd's market. Employees benefit from a collaborative culture that prioritises professional growth and development, alongside flexible working arrangements that support work-life balance. With opportunities to engage with various departments and external stakeholders, this role promises meaningful contributions to governance while fostering career advancement in a supportive setting.
