At a Glance
- Tasks: Manage cyber claims from start to finish, ensuring top-notch service for policyholders.
- Company: Specialist insurance provider focused on high-quality claims service.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity for growth in a fast-paced, innovative industry.
- Why this job: Join a dynamic team and make a real difference in the world of cyber insurance.
- Qualifications: 3+ years in claims handling, strong customer service skills, and a degree.
The predicted salary is between 45000 - 55000 £ per year.
New opportunity with a specialist insurance provider.
We are seeking an experienced claims professional to strengthen the claims team and to ensure that the company continues to deliver a high-quality claims service to policyholders, brokers, underwriters and capacity providers.
This role will work within the Claims and Incident Response team, along with a number of incident response vendors including forensic, legal, and PR ensure that company delivers a cost effective, but high-quality response to our Insureds.
Responsibilities & Accountabilities
- Proactively handle cyber and claims on behalf of the companies capacity providers from first notification of loss to settlement within the scope of the companies delegated authorities.
- Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
- Actively work with a panel of response vendors during claims incidents.
- Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third-party recoveries and seeking to reduce claims leakage.
- The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
- Work closely with the panel of service providers to ensure a quality and value for money service is provided/received within required timeframes.
- General claims administrative duties such as electronic file management filing and payment requests, and the production of management information.
- Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of the company’s products and wordings.
- Identify and escalation claims related issues to Claims Manager and Claims Director where necessary.
Skills & Ability
- Experienced at dealing with external stakeholders in a customer service or consultancy environment
- Capable of managing the work involved in cyber incidents and/or forensic investigations
- Minimum of 3 years’ experience of handling claims
- Good understanding of insurance policy wordings – cyber and tech policies a particular advantage.
- Experienced with cross border and international cyber incidents or forensic investigations, or at minimum a good understanding of international considerations relating to cyber claims particularly with regards to Canada, the USA, UK, and Australia.
- Good computer skills (including Microsoft Outlook, Word & Excel), and use of ECF an advantage.
- Educated to degree standard
- DIP, ACII or legal degree preferred.
- #J-18808-Ljbffr
Cyber Claims Adjuster employer: Edenbrook Ltd.
Edenbrook Ltd. is an excellent employer, offering a dynamic work environment within the prestigious Lloyd's market. Employees benefit from a collaborative culture that prioritises professional growth and development, alongside flexible working arrangements that support work-life balance. With opportunities to engage with various departments and external stakeholders, this role promises meaningful contributions to governance while fostering career advancement in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Claims Adjuster
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Edenbrook Ltd.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Edenbrook Ltd.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Cyber Claims Adjuster
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Edenbrook Ltd..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Edenbrook Ltd.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Edenbrook Ltd.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Edenbrook Ltd. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Edenbrook Ltd., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Edenbrook Ltd.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
