Conduct & Product Governance Analyst
Newly created Conduct & Product Governance Analyst opportunity working with a top performing specialty insurer operating in the Lloyd’s market. This role sits in the first line of defence and will support the design, delivery and ongoing enhancement of the Product Oversight and Governance Framework.
Key Accountabilities
- Ensure effective operation of the POG framework, with robust challenge, timely escalation and clear actions supporting positive customer outcomes.
- Coordinate quarterly and Ad Hoc POGs, including product approvals, accurate documentation, MI preparation and minute-taking.
- Track POG findings, recommendations and actions through to completion, ensuring appropriate escalation and ownership.
- Maintain the Commercial Product Management Framework and AMAL Product Risk Register, ensuring accurate mapping of all in-force products.
- Liaise with Underwriting, Claims, Compliance and Delegated Authorities to ensure accurate MI, reporting and supporting documentation.
- Support Internal Audit remediation and provide timely, accurate data for Lloyd's and LIC regulatory reporting.
- Promote strong product risk culture, Conduct Risk and Consumer Duty compliance, providing clear and practical guidance to stakeholders.
Knowledge and Qualifications
- Strong Conduct Risk and/ or Product Governance experience within a Lloyd’s/ London Market Insurer, either in an SME role or as part of a broader Compliance role.
Conduct Risk & Product Governance Analyst employer: Edenbrook Limited
Edenbrook Limited offers a dynamic work environment where claims professionals can thrive in their careers. The company emphasizes strong relationships with policyholders and partners, fostering a culture of excellent customer service. Employees have the opportunity to work collaboratively with various incident response vendors, enhancing their professional skills in a specialized field.
