At a Glance
- Tasks: Supervise a furniture shop, boost income, and deliver fantastic customer experiences.
- Company: Join Eden Valley Hospice & Jigsaw, making a real difference in your community.
- Benefits: Generous leave, early finishes, gym discounts, and life insurance for regular staff.
- Other info: Work in a caring, innovative, and inclusive environment with excellent career growth.
- Why this job: Turn your retail skills into meaningful work that supports local families.
- Qualifications: 1+ year retail experience, great communication, and a positive attitude.
The predicted salary is between 18900 - 23100 £ per year.
Do you love retail, enjoy working with people, and want to do something truly meaningful? Join our friendly, purpose-driven Trading Team and support our hospice furniture shop and online platforms. This is your chance to turn your retail skills into something incredible – helping local families when they need it most.
What you’ll be doing?
- Working within our furniture shop boosting shop income with stock control, merchandising & great customer service
- Coordinating Gift Aid & supporting income reporting
- Delivering a fantastic customer experience every day
What we’re looking for:
- 1+ year retail experience
- Confident, organised & a great communicator
- Friendly team leader with a heart for helping others
- Skilled in multitasking & admin
- Positive attitude & full of fresh ideas
Bonus if you have:
- Retail Gift Aid/online sales knowledge
- Experience with budgets or shop management
Why work with us?
When you join Eden Valley Hospice & Jigsaw, you’re not just doing a job, you’re making a real difference in your community. Every sale, every shift, every smile helps support compassionate care for local families. We have generous annual leave and sick leave entitlement compared to the wider retail sector and for most of the year, you’ll have finished your working day by 5pm.
Our Values in Action
At Eden Valley Hospice & Jigsaw Cumbria’s Children’s Hospice, everything we do is guided by our core values:
- Caring – delivering compassionate care tailored to each individual
- Respect – valuing dignity, choice, and individuality
- Innovative – continuously improving and developing our services
- Inclusive – creating a welcoming environment for all
We also offer:
- Free, confidential access to our Employee Assistant Programme
- Life insurance for all staff working regular hours
- Discounted local gym membership
- Access to discount schemes for high street retailers and more
Please note this role is subject to a Disclosure and Barring Service (DBS) check.
Hours: 37.5 per week (worked 5 days across our 7-day trading operation)
Department: Trading
Reports to: Furniture Shop Manager
Interviews will be held: Thursday 17th September
Furniture Shop Supervisor in Carlisle employer: Eden Valley Hospice
Eden Valley Hospice is an exceptional employer, offering a nurturing work environment where compassion and teamwork are at the heart of our mission. Located in Carlisle, we provide our Healthcare Assistants with ongoing training and development opportunities, ensuring personal and professional growth while making a meaningful impact in the lives of children and families. Join us to be part of a dedicated team that values your contributions and fosters a culture of care and support.
StudySmarter Expert Advice🤫
We think this is how you could land Furniture Shop Supervisor in Carlisle
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Eden Valley Hospice, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Eden Valley Hospice!
We think you need these skills to ace Furniture Shop Supervisor in Carlisle
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Eden Valley Hospice, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Eden Valley Hospice and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Eden Valley Hospice that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Eden Valley Hospice
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
