At a Glance
- Tasks: Support families with emotional, social, and practical care during challenging times.
- Company: Eden Valley Hospice and Jigsaw, dedicated to compassionate family support.
- Benefits: Dynamic work environment, training opportunities, and 24-hour employee support.
- Other info: Flexible working hours with opportunities for personal and professional growth.
- Why this job: Make a real difference in the lives of families across Cumbria.
- Qualifications: Experience in health or social care and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
At Eden Valley Hospice and Jigsaw, Cumbria’s Children’s Hospice, we provide compassionate, specialist care to people living with life‑limiting and terminal illness, supporting families to make the most of the time they have together. We are now entering an exciting period of growth, with a clear ambition to reach more families across Cumbria.
As a Family Support Worker, you will deliver a high‑quality, compassionate support service to families, providing emotional, social and practical support to those caring for a child or young person with a life‑limiting condition, as well as families experiencing bereavement.
You will:
- Provide needs‑led support to families across Cumbria
- Support families before and after bereavement, helping them navigate grief and change
- Work closely with health, social care and education professionals as part of a multi‑disciplinary team
- Build strong, trusting relationships with families
- Manage your own caseload and diary, working flexibly across home and community settings
About You
You will be a compassionate and motivated individual with experience in health, social care, or a related field, with strong communication skills and the ability to support families in emotionally demanding situations.
Our Values
At Eden Valley Hospice and Jigsaw, our work is guided by a commitment to being caring, inclusive, respectful, and innovative. We are looking for someone who shares these values and is motivated to make a difference every day.
What We Offer
- A dynamic, supportive, and creative working environment
- A genuine opportunity to make a meaningful impact
- Involvement in education, training, and service development initiatives
- Access to our Employee Assistance Programme, offering free, 24‑hour support
As part of our commitment to learning and development, we provide a comprehensive programme of training to help you perform at your best and feel valued as part of a high‑performing organisation. In your first 12 months, you’ll have the opportunity to complete a range of specialist courses, including:
- Mental Health First Aid
- Makaton
- Counselling skills
- Introduction to play
This programme provides a strong foundation, enabling you to tailor your ongoing development to your interests and career goals.
If you are passionate about supporting families and want to make a meaningful difference across Cumbria, we would love to hear from you. Please note that this role is subject to a Disclosure and Barring Service (DBS) check, which will be arranged and paid for by the hospice.
Closing date: 10am, Monday 1st June 2026
Position: Family Support Worker
Hours: 25 hours per week, Monday to Friday with occasional evening and weekend working required
Location: Eden Valley Hospice & Jigsaw (with travel required across the county)
Family Support Worker in Carlisle employer: Eden Valley Hospice
Eden Valley Hospice and Jigsaw is an exceptional employer dedicated to providing compassionate care to families facing life-limiting conditions. With a supportive and dynamic work environment, employees are empowered to make a meaningful impact while benefiting from comprehensive training and development opportunities tailored to their career aspirations. Located in the heart of Cumbria, our commitment to inclusivity and innovation ensures that every team member feels valued and equipped to navigate the emotional demands of this rewarding role.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sectors, especially those connected to family support. Attend local events or workshops where you can meet professionals and share your passion for making a difference.
✨Tip Number 2
Show your personality! When you get the chance for an interview, let your compassion and motivation shine through. Share personal stories or experiences that highlight your commitment to supporting families in need.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Eden Valley Hospice and Jigsaw to express your interest in the Family Support Worker role. Sometimes, showing initiative can set you apart from the crowd.
✨Tip Number 4
Keep learning! Stay updated on best practices in family support and bereavement care. Consider taking relevant courses or certifications that can boost your skills and make you a more attractive candidate when applying through our website.
We think you need these skills to ace Family Support Worker in Carlisle
Some tips for your application 🫡
Show Your Compassion:When writing your application, let your compassionate side shine through. Share personal experiences or motivations that connect you to the role of a Family Support Worker. We want to see how you relate to our mission of supporting families during tough times.
Tailor Your Application:Make sure to customise your application for this specific role. Highlight your relevant experience in health or social care and how it aligns with the responsibilities mentioned in the job description. We love seeing applicants who take the time to connect their skills to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as strong communication skills are key in this role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values right there!
How to prepare for a job interview at Eden Valley Hospice
✨Understand the Role
Make sure you thoroughly read the job description and understand what a Family Support Worker does. Familiarise yourself with the specific needs of families dealing with life-limiting conditions, as well as the values of Eden Valley Hospice and Jigsaw. This will help you tailor your answers to show how you align with their mission.
✨Show Your Compassion
During the interview, be prepared to share examples of how you've provided emotional support in challenging situations. Highlight your ability to build trusting relationships and demonstrate your empathy. Remember, they’re looking for someone who can connect with families on a personal level.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and emotional intelligence. Think about past experiences where you’ve had to navigate sensitive topics or support someone through grief. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about the training opportunities mentioned in the job description or how the team collaborates with other professionals. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
