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- Tasks: Lead a friendly team, boost shop income, and deliver amazing customer experiences.
- Company: Join Eden Valley Hospice and Jigsaw, making a real difference in your community.
- Benefits: Generous leave, gym discounts, life insurance, and access to support programmes.
- Why this job: Turn your retail skills into meaningful work that supports local families.
- Qualifications: 1+ year retail experience, great communication, and a positive attitude.
- Other info: Flexible hours with most shifts ending by 5.00pm.
The predicted salary is between 24929 - 34900 £ per year.
Do you love retail, enjoy working with people, and want to do something truly meaningful? Join our friendly, purpose-driven Trading Team and support our hospice shops and online platforms. This is your chance to turn your retail skills into something incredible – helping local families when they need it most.
What you’ll be doing:
- Working within our shops, boosting shop income with stock control, merchandising and great customer service
- Helping launch pop-up shops and expanding our e-commerce
- Helping to manage rotas, shop van collections and volunteer drivers
- Coordinating Gift Aid & supporting income reporting
- Delivering a fantastic customer experience every day
What we’re looking for:
- 1+ year retail experience
- Confident, organised & a great communicator
- Friendly team leader with a heart for helping others
- Skilled in multitasking & admin
- Positive attitude & full of fresh ideas
Bonus if you have:
- Retail Gift Aid / online sales knowledge
- Experience with budgets or shop management
Why work with us?
When you join Eden Valley Hospice and Jigsaw, you’re not just doing a job; you’re making a real difference in your community. Every sale, every shift, every smile helps support compassionate care for local families. We have generous annual leave and sick leave entitlement compared to the wider retail sector, and for most of the year, you’ll have finished your working day by 5.00pm.
We also offer:
- Free, confidential access to our Employee Assistant Programme
- Life insurance for all staff working regular hours
- Discounted local gym membership
- Access to discount schemes for high street retailers and more
To find out more about our benefits, please click here. To apply for the post, please complete an application form. For guidance on making an application, please click here. Or call us on 01228 810801. Please note this role is subject to a Disclosure and Barring Service (DBS) check.
Location: Carlisle and Penrith
Hours: 22.5 per week (worked 3 days across our 7-day trading operation)
Pay: £14,957.66 (FTE £24,929.44), hourly rate of £12.75
Department: Trading
Reports to: Retail Operations and Development Manager
Closing date: Friday 30th January at 10.00am
Shop Supervisor in Carlisle employer: Eden Valley Hospice & Jigsaw
Contact Detail:
Eden Valley Hospice & Jigsaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor in Carlisle
✨Tip Number 1
Get to know the company! Research Eden Valley Hospice and Jigsaw, and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your retail experience aligns with the role of Shop Supervisor and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position.
We think you need these skills to ace Shop Supervisor in Carlisle
Some tips for your application 🫡
Show Your Passion for Retail: Let us know why you love retail! Share your experiences and how they’ve shaped your desire to work with us. A genuine passion can really make your application stand out.
Highlight Your Team Leadership Skills: We’re looking for a friendly team leader, so don’t be shy about showcasing your leadership experience. Talk about times you’ve motivated a team or helped others succeed in a retail environment.
Be Specific About Your Experience: When detailing your retail experience, be specific! Mention any relevant skills like stock control, merchandising, or customer service that align with what we’re looking for. It helps us see how you fit into our team.
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and keep everything organised. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Eden Valley Hospice & Jigsaw
✨Know Your Retail Stuff
Brush up on your retail knowledge, especially around stock control and merchandising. Be ready to share specific examples from your past experience that highlight your skills in these areas.
✨Show Your People Skills
Since this role involves a lot of customer interaction, think of times when you delivered excellent customer service. Prepare to discuss how you handle difficult situations and ensure a fantastic experience for customers.
✨Demonstrate Leadership Qualities
As a shop supervisor, you'll need to lead a team. Think about your leadership style and be prepared to share examples of how you've motivated or supported your team in the past.
✨Bring Fresh Ideas
The job description mentions a positive attitude and fresh ideas. Come prepared with suggestions on how to boost shop income or improve e-commerce efforts. This shows you're proactive and genuinely interested in making a difference.
