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- Tasks: Support the café service and provide friendly customer care in a hospice environment.
- Company: Join a compassionate team at Eden Valley Hospice and Jigsaw.
- Benefits: Flexible shifts, full training, gym discounts, and free parking.
- Other info: Enjoy variable hours and the chance to work with a diverse team.
- Why this job: Make a positive impact while working in a caring and supportive setting.
- Qualifications: Customer-focused attitude; café experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Due to the continued expansion of our on‑site Café, we are looking for a warm, reliable, and customer‑focused Bank Café Assistant to support the day‑to‑day running of our hospice café and catering services. This is a flexible, bank role, ideal if you enjoy working with people and want to make a positive difference in a caring environment.
About the Role
You’ll play an important part in providing a welcoming, high‑quality café service for patients, families, visitors, staff, and volunteers. Working as part of our hospitality team, you’ll support café service, food and drink preparation, cleaning, and occasional events or buffets.
Key Responsibilities
- Deliver friendly, compassionate customer service
- Prepare and serve hot and cold drinks and light food
- Operate till and card payment systems
- Maintain high standards of cleanliness, food hygiene, and safety
- Support catering volunteers when required
- Work flexibly across different shifts, including weekends
About You
You’ll be approachable, provide excellent customer service and be happy working as part of a team in a sensitive healthcare setting. You should be able to manage your workload, use your initiative, and communicate effectively with a wide range of people. It would be great if you had café or catering experience, although this is not essential as full training will be provided.
Please note, this role is subject to a Disclosure and Barring Service (DBS) check which is paid for by the hospice.
Why Join Us?
- Flexible, bank working to suit your availability
- Full training and support provided
- Opportunity to contribute to a caring and supportive hospice environment
- Access to our Employee Assistance Programme
- Discounted gym membership
- Free on‑site parking
Hours: Variable hours. Bank/flexible shifts across a 7-day rota
Location: Eden Valley Hospice and Jigsaw, Carlisle
Café Assistant (Bank) in Carlisle employer: Eden Valley Hospice & Jigsaw
Contact Detail:
Eden Valley Hospice & Jigsaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Assistant (Bank) in Carlisle
✨Tip Number 1
Get to know the café environment! If you can, pop in for a coffee and chat with the staff. This shows your genuine interest and gives you a feel for the vibe.
✨Tip Number 2
When you get an interview, be ready to share your passion for customer service. Think of examples where you've made someone's day better – it’s all about that warm, friendly approach!
✨Tip Number 3
Show off your flexibility! Since this is a bank role, highlight your availability and willingness to work different shifts. We love team players who can adapt!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our caring team.
We think you need these skills to ace Café Assistant (Bank) in Carlisle
Some tips for your application 🫡
Show Your Warmth: When writing your application, let your personality shine through! We want to see that you’re approachable and friendly, so don’t be afraid to express your passion for customer service and making a positive impact.
Tailor Your Experience: Even if you don’t have café or catering experience, highlight any relevant skills or experiences that showcase your ability to work in a team and manage your workload. We value initiative and effective communication!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our café team.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this flexible role in our caring environment.
How to prepare for a job interview at Eden Valley Hospice & Jigsaw
✨Show Your Warmth
As a Café Assistant, your ability to connect with people is key. During the interview, make sure to showcase your friendly and approachable nature. Share examples of how you've provided excellent customer service in the past, even if it's from a different role.
✨Know the Café Basics
Familiarise yourself with common café operations, like food hygiene standards and drink preparation. Even if you haven't worked in a café before, showing that you understand these concepts will impress the interviewers and demonstrate your initiative.
✨Be Ready for Teamwork Questions
Since this role involves working closely with others, be prepared to discuss your teamwork experiences. Think of specific instances where you collaborated effectively with colleagues or supported volunteers, as this will highlight your ability to fit into their hospitality team.
✨Flexibility is Key
This position requires flexibility in working hours. Be ready to discuss your availability and willingness to work various shifts, including weekends. Showing that you're adaptable will reassure them that you're a great fit for their bank role.