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- Tasks: Provide friendly service and support in our on-site café.
- Company: Join a caring hospice environment making a positive impact.
- Benefits: Flexible hours, full training, gym discounts, and free parking.
- Other info: Ideal for those looking for flexible work in a compassionate setting.
- Why this job: Make a difference while working with a supportive team.
- Qualifications: Customer-focused attitude; café experience is a plus but not required.
The predicted salary is between 10 - 12 £ per hour.
Due to the continued expansion of our on‑site Café, we are looking for a warm, reliable, and customer‑focused Bank Café Assistant to support the day‑to‑day running of our hospice café and catering services. This is a flexible, bank role, ideal if you enjoy working with people and want to make a positive difference in a caring environment.
About the Role
You’ll play an important part in providing a welcoming, high‑quality café service for patients, families, visitors, staff, and volunteers. Working as part of our hospitality team, you’ll support café service, food and drink preparation, cleaning, and occasional events or buffets.
Key Responsibilities
- Deliver friendly, compassionate customer service
- Prepare and serve hot and cold drinks and light food
- Operate till and card payment systems
- Maintain high standards of cleanliness, food hygiene, and safety
- Support catering volunteers when required
- Work flexibly across different shifts, including weekends
About You
You’ll be approachable, provide excellent customer service and be happy working as part of a team in a sensitive healthcare setting. You should be able to manage your workload, use your initiative, and communicate effectively with a wide range of people. It would be great if you had café or catering experience, although this is not essential as full training will be provided.
Please note, this role is subject to a Disclosure and Barring Service (DBS) check which is paid for by the hospice.
Why Join Us?
- Flexible, bank working to suit your availability
- Full training and support provided
- Opportunity to contribute to a caring and supportive hospice environment
- Access to our Employee Assistance Programme
- Discounted gym membership
- Free on‑site parking
Hours: Variable hours. Bank/flexible shifts across a 7-day rota
Location: Eden Valley Hospice and Jigsaw, Carlisle
Café Assistant (Bank) employer: Eden Valley Hospice & Jigsaw
Contact Detail:
Eden Valley Hospice & Jigsaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Assistant (Bank)
✨Tip Number 1
Get to know the café environment! If you can, pop by the hospice café before applying. Chat with the staff and get a feel for the vibe. This will help you tailor your approach and show that you're genuinely interested in being part of the team.
✨Tip Number 2
When you’re at the interview, don’t just talk about your skills—share stories! We love hearing about real experiences where you’ve provided excellent customer service or worked well in a team. It makes you memorable!
✨Tip Number 3
Be flexible and open-minded! Since this is a bank role, let us know your availability and willingness to work different shifts. Showing that you can adapt will make you stand out as a candidate.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and keen to join our team at the hospice café.
We think you need these skills to ace Café Assistant (Bank)
Some tips for your application 🫡
Show Your Warmth: When writing your application, let your personality shine through! We want to see that you’re approachable and friendly, so don’t be afraid to express your passion for customer service and working with people.
Tailor Your Experience: Even if you don’t have café or catering experience, highlight any relevant skills or experiences that showcase your ability to work in a team and manage your workload. We love seeing how you can bring your unique background to our café!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the role. Remember, we appreciate clarity!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eden Valley Hospice & Jigsaw
✨Show Your Warmth
As a Café Assistant, your ability to connect with people is key. During the interview, make sure to showcase your friendly and approachable nature. Smile, maintain eye contact, and be genuinely interested in the conversation to demonstrate that you can provide the compassionate customer service they’re looking for.
✨Know the Café Basics
Even if you don’t have café experience, it’s helpful to familiarise yourself with common café operations. Brush up on basic food hygiene practices and drink preparation techniques. This will show that you’re proactive and ready to learn, which is exactly what they want in a flexible role.
✨Highlight Teamwork Skills
This role involves working closely with others, so be prepared to discuss your teamwork experiences. Share examples of how you’ve collaborated with colleagues or supported volunteers in previous roles. This will help them see that you can thrive in a caring environment and contribute positively to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the café's daily operations or how they support their staff. This shows your genuine interest in the role and helps you understand more about the work environment, making you a more informed candidate.