At a Glance
- Tasks: Be the friendly face of our garage, assisting customers and managing enquiries.
- Company: Join a supportive, family-run business in Somercotes.
- Benefits: Enjoy private healthcare, loyalty bonuses, and generous staff discounts.
- Other info: No Sundays or Bank Holidays, plus free on-site parking!
- Why this job: Make a difference in customer service while learning in a dynamic environment.
- Qualifications: Strong communication skills and a positive attitude are key.
The predicted salary is between 20000 - 25000 £ per year.
Are you a customer-focused professional looking for a new challenge in a friendly and supportive environment? Join our team in Somercotes near Alfreton in Derbyshire and become part of our ever-growing family‑run businesses.
Hours: Monday to Friday 8:30 am – 5:30 pm and Saturday 8:30 am – 1:00pm (working every other Saturday)
What You’ll Do
- Customer Service
- Greet customers professionally and courteously on arrival
- Handle customer enquiries face‑to‑face and over the telephone
- Provide clear information regarding services, repairs, pricing, and timescales
- Calls & Administration
- Answer incoming calls and make outgoing calls to customers
- Book vehicles in for servicing, repairs, and inspections
- Update customer records accurately
- Take messages and pass information to relevant staff
- Prepare and explain quotes for vehicle repairs and services
- Upsell relevant products or services where appropriate
- Take payments and issue invoices or receipts
Previous automotive experience is beneficial but not essential – we value a positive attitude and willingness to learn.
What We’re Looking For
- Strong organisational skills and attention to detail
- Excellent communication, both in‑person and by phone
- The ability to remain calm, friendly, and helpful under pressure
Benefits
- No working Sundays or Bank Holidays
- Private healthcare allowance
- Loyalty bonus scheme
- Generous staff discounts across all branches
- Bike to work scheme
- Free on‑site parking
Service Receptionist vacancy in Somercotes employer: Eden Tyres & Servicing
Join our family-run business in Somercotes, where we prioritise a friendly and supportive work environment for our Service Receptionists. Enjoy a range of benefits including private healthcare, generous staff discounts, and a loyalty bonus scheme, all while working regular hours without Sundays or Bank Holidays. We are committed to your growth and development, making this an excellent opportunity for those looking to thrive in a customer-focused role.
Contact Details:
Eden Tyres & Servicing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Receptionist vacancy in Somercotes
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, services, and what makes them tick. This way, when you walk in for that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their family-run business.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face as a Service Receptionist. Being able to handle enquiries and provide clear information will set you apart from the rest.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know how to navigate the digital world – a great skill for any Service Receptionist!
We think you need these skills to ace Service Receptionist vacancy in Somercotes
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you’ve made customers feel welcome and valued in previous roles, so share specific examples that showcase your friendly and professional approach.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to understand your skills and experiences.
Tailor Your Application:Take a moment to tailor your application to the Service Receptionist role. Mention how your skills align with what we’re looking for, like your organisational skills and ability to handle pressure. This shows us you’re genuinely interested in joining our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the details you need to get started right there!
How to prepare for a job interview at Eden Tyres & Servicing
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Customer Scenarios
As a Service Receptionist, you'll be dealing with customers regularly. Prepare for the interview by practising how you would handle common customer service scenarios. Think about how you would greet a customer, answer their queries, or deal with a complaint.
✨Showcase Your Communication Skills
Excellent communication is key for this role. During the interview, make sure to speak clearly and confidently. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you understand if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or what a typical day looks like for a Service Receptionist.
