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- Tasks: Lead daily operations and manage a team while providing top-notch customer service.
- Company: Join Eden Tyres & Servicing, a family-run company with a stellar reputation.
- Benefits: Enjoy career progression, a supportive team, and perks like a bike scheme and pension.
- Why this job: Make a real impact in a growing company while honing your leadership skills.
- Qualifications: Experience in automotive or fast-fit environments; management experience is a plus.
- Other info: Work in a dynamic environment with a focus on health and safety.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced, hands-on Branch Manager to lead the day-to-day operation of our Eastwood depot. This role is ideal for someone who enjoys managing a team while still being actively involved in servicing, repairs, diagnostics, and MOT testing. You will be responsible for the smooth running of the branch, maintaining high standards of workmanship and customer service, and ensuring the workshop operates efficiently and profitably.
Key Responsibilities
- Oversee the daily operations of the branch
- Step in on the tools during busy periods/staff shortages
- Deliver expert advice and exceptional customer service
- Maintain high standards of workmanship and professionalism
- Manage workflow and ensure smooth branch operations
- Achieve branch targets and performance goals
- Build strong relationships with customers and team members
- Lead, support, and motivate a small team (management experience preferred but not essential)
Working Hours
Monday – Friday: 8:30am – 5:30pm
Saturday: 8:30am – 1:00pm (with 1 Saturday off per month)
Requirements
- Proven experience in an automotive or fast-fit environment
- Strong understanding of garage operations and processes
- Excellent organisational and multitasking abilities
- Confident and courteous communication skills
- Genuine passion for customer service
- Full UK Driving Licence
Key Attributes
- Empathetic: Understand and support the needs of both customers and colleagues
- Health & Safety Focused: Committed to maintaining a safe and compliant workplace
- Service-Driven: A natural desire to exceed customer expectations
What We Offer
- Opportunities for professional development and career progression
- A positive and supportive team environment
- Join a well-established, rapidly growing family-run company
- Death in Service
- Bike to work Scheme
- Company Pension Scheme
About Eden Tyres & Servicing
Founded in 1981, Eden Tyres & Servicing is a rapidly growing, family-run company with modern workshops across the UK. With over 10,000 TrustPilot reviews and a 4.9/5 rating, we are recognised for exceptional customer service, state-of-the-art technology, and a supportive team environment. Joining Eden Tyres & Servicing offers career development, job security, and the opportunity to work with a skilled, friendly team.
Branch Manager vacancy in Eastwood employer: Eden Tyres & Servicing
Contact Detail:
Eden Tyres & Servicing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager vacancy in Eastwood
✨Tip Number 1
Get to know the company inside out! Research Eden Tyres & Servicing, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your experience aligns with the role of Branch Manager, especially your hands-on skills and customer service expertise.
✨Tip Number 3
Don’t forget to showcase your leadership style! Think about examples where you've motivated a team or handled a tough situation. This will help you stand out as someone who can lead the Eastwood branch effectively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our family-run company and ready to contribute to our success.
We think you need these skills to ace Branch Manager vacancy in Eastwood
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your hands-on experience in the automotive industry. We want to see how you've managed operations and delivered exceptional customer service in your previous roles.
Be Personable: Since this role involves leading a team and building relationships, let your personality shine through! Share examples of how you've motivated your team and connected with customers.
Tailor Your Application: Don’t just send a generic application. We love it when candidates tailor their CVs and cover letters to match our job description. Show us why you’re the perfect fit for the Branch Manager role at our Eastwood depot!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Eden Tyres & Servicing
✨Know Your Stuff
Make sure you brush up on your knowledge of garage operations and processes. Be ready to discuss your hands-on experience with servicing, repairs, diagnostics, and MOT testing. This will show that you’re not just a manager but someone who can step in when needed.
✨Showcase Your Leadership Skills
Prepare examples of how you've led and motivated a team in the past. Even if you don’t have formal management experience, think about times when you’ve supported or guided colleagues. Highlighting your ability to build strong relationships will resonate well.
✨Customer Service is Key
Eden Tyres & Servicing prides itself on exceptional customer service, so be ready to share your passion for helping customers. Think of specific instances where you went above and beyond to meet customer needs, as this will demonstrate your service-driven mindset.
✨Be Safety Savvy
Since health and safety are crucial in this role, come prepared to discuss how you ensure a safe working environment. Share any relevant experiences or practices you’ve implemented in previous roles to maintain compliance and safety standards.
