At a Glance
- Tasks: Lead a high-performing team and oversee incident resolution in telecommunications.
- Company: Join a forward-thinking company focused on public safety and innovative communication solutions.
- Benefits: Enjoy flexible working hours and a culture that promotes inclusivity and growth.
- Other info: This is a permanent role with opportunities for personal and professional development.
- Why this job: Make a real impact while mentoring others and driving technological innovation.
- Qualifications: HND in Digital Technology or Electronic Engineering; ITIL V4 certification preferred.
The predicted salary is between 42000 - 84000 £ per year.
Overview
This is a leadership role with real influence, where you’ll stay hands-on while shaping people, systems, and future direction. You’ll lead and mentor a high-performing team, foster a customer-focused, solutions-driven culture, and provide technical support across mobilisation, telephony, radio, and control systems.
What you’ll be doing
You’ll oversee incident resolution, service requests, and change management using ITIL best practices, while driving innovation through new technologies and process improvements. Managing system lifecycle, capacity, and performance will be key to maintaining resilient, effective services. You’ll collaborate with colleagues, suppliers, and stakeholders to deliver communication solutions that meet evolving business needs. You’ll also deputise for the Operational Comms Manager and take part in a 24/7 on-call rota.
What we’re looking for
We’re looking for someone with strong technical knowledge of operational comms systems and proven experience mentoring or leading a technical team.
- You’ll need excellent problem-solving skills, the ability to adapt to change, and a collaborative approach. HND in Digital Technology or Electronic Engineering (or equivalent experience).
- ITIL V4: Foundation certification or higher.
- Strong leadership and mentoring experience in technical teams.
- Deep knowledge of: Airwave Firelink & MDT, ESN, Control room & mobilising systems, VHF/UHF radio systems
This is a leadership role with real impact, where you’ll stay hands-on while shaping people, systems, and future direction. We offer a culture that values inclusivity, innovation, and continuous learning, alongside opportunities for personal and professional growth.
In return
- 35 hours per week
- Extensive options for flexible working
- Inclusive, innovative workplace with real growth opportunities
Equal Opportunity Employer. Permanent UK work eligibility is required.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Public Safety and Public Assistance Programs
Telecommunications Specialist in Glasgow employer: Eden Scott
As a Telecommunications Specialist, you will thrive in an inclusive and innovative workplace that prioritises personal and professional growth. With a strong focus on mentorship and leadership, you'll have the opportunity to shape a high-performing team while driving technological advancements in public safety communications. Our commitment to flexible working arrangements ensures a healthy work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Telecommunications Specialist in Glasgow
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Eden Scott, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Telecommunications Specialist in Glasgow
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Eden Scott specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Eden Scott
✨Know Your Manufacturing Processes
Before you walk into the interview with Eden Scott, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Eden Scott value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.