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- Tasks: Lead hospitality operations, ensuring exceptional customer experiences and team performance.
- Company: Join a family-run farm shop committed to local produce and community support.
- Benefits: Competitive salary, 29 days holiday, and a bonus scheme up to 10%.
- Why this job: Be part of an exciting growth phase and make a real impact in a vibrant environment.
- Qualifications: Strong leadership, commercial acumen, and a passion for customer service required.
- Other info: Dynamic role with opportunities for personal and professional development.
The predicted salary is between 45000 - 50000 £ per year.
Eden Scott is delighted to be working with Blair Drummond Smiddy, a family run farm shop based in Blair Drummond, near Stirling. The Smiddy Farm Shop is part of the wider Blair Drummond Estate, and operated alongside Blair Drummond Caravan Park and Farm, with the shared purpose of supporting and preserving all Blair Drummond for future generations. They also work closely with Blair Drummond Safari Park, which is owned by the same family. Their award-winning mixed retail format revolves around supporting local suppliers, using their fantastic produce to create delicious food in their extensive cafe, butcher and deli. This strategy has helped them grow significantly over the past five years.
They have now created a new role and have an exciting opportunity for a Head of Hospitality to join the team at The Smiddy. This role is key to unlocking The Smiddy's next phase of growth, by translating ambition into action, and building systems that support scale. They are looking for a competent and exceptional candidate to join their team and lead several hospitality offerings across The Smiddy - currently the cafe, takeaway and bakery (but with plans for more in the future). You will report to the Managing Director, who will support you to succeed. As the second in command, it is essential you work closely with all teams and be comfortable leading on business wide initiatives. Decision making, influencing others and independence will be key. The job will require you to work full time, in a fast-paced operation putting food first in a customer led environment at all times.
Key Responsibilities:
- The Head of Hospitality is accountable for ensuring all aspects of the commercial performance, customer experience, colleague satisfaction and operational metrics are maintained.
Key skills and experience required:
- Commercial Acumen - skills that will shape their Three-Year Plan, identifying the multiple commercial opportunities, and translating these into tangible and timely actions.
- The ability to work effectively in a dynamic, fast-paced environment - ready to roll up your sleeves but skilled at stepping back to empower others.
- Team Management skills - build and coach high performing teams to become a force multiplier.
- Excellent leadership and interpersonal skills - unlock excellence through your team, whilst being personable and skilled at influencing in a family business.
- Strong Customer Service skills - display a passion for product, and a flair for customer service.
- Analytical Skills and Budgeting experience - set and review multiple revenue and staffing budgets, understand and act on data available.
- Operations Management - thrive on improving systems, to enable faster, better outcomes.
Excellent salary dependent on skills and experience is on offer £45,000 - £50,000 plus various company benefits including 29 days holidays and a bonus scheme of up to 10% of annual salary. This is a key role for the next phase of growth at The Smiddy. If you feel you match the above requirements and would like to learn more about this role, please apply with your CV. Closing Date for CV's is 5pm on Friday 3rd October 2025.
Head of Hospitality in Stirling employer: Eden Scott
Contact Detail:
Eden Scott Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Hospitality in Stirling
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to Blair Drummond Smiddy. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show your passion for food and customer service! When you get the chance to meet with potential employers, share your experiences and ideas about enhancing customer experiences. Let them see your enthusiasm!
✨Tip Number 3
Prepare for interviews by researching the Smiddy’s current offerings and future plans. Bring fresh ideas to the table that align with their vision. This shows you’re not just looking for any job, but you’re genuinely interested in helping them grow.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head of Hospitality in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Hospitality role. Highlight your commercial acumen and team management skills, as these are key for us at The Smiddy. Use specific examples that showcase your experience in a fast-paced environment.
Showcase Your Leadership Style: We want to see how you lead and inspire teams. In your application, share stories that demonstrate your excellent leadership and interpersonal skills. Remember, we’re looking for someone who can unlock excellence through their team!
Emphasise Customer Service Passion: Since customer service is at the heart of what we do, make sure to highlight your passion for product and flair for customer service in your application. Share any relevant experiences that show how you've gone above and beyond for customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our family-run business!
How to prepare for a job interview at Eden Scott
✨Know Your Stuff
Before the interview, dive deep into the Smiddy’s mission and values. Understand their focus on local suppliers and customer service. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you influenced others or improved team performance. This is crucial for a Head of Hospitality role, so be ready to discuss your approach to team management.
✨Demonstrate Commercial Acumen
Be ready to talk about your experience with budgeting and identifying commercial opportunities. Bring examples of how you've translated strategic plans into actionable results. This will highlight your ability to contribute to the Smiddy's growth.
✨Ask Thoughtful Questions
Prepare some insightful questions about the future of The Smiddy and its hospitality offerings. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Plus, it makes for a more engaging conversation!
