Strategic Customer Success Manager - Life Sciences SaaS in Glasgow

Strategic Customer Success Manager - Life Sciences SaaS in Glasgow

Glasgow Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
Eden Scott

At a Glance

  • Tasks: Manage strategic relationships and drive customer success in the life sciences sector.
  • Company: Leading Life Sciences SaaS company based in Glasgow.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on transforming the life sciences industry.
  • Why this job: Make a real impact by helping customers maximise value from innovative solutions.
  • Qualifications: Experience in Customer Success or Account Management, preferably in biotech or pharma.

The predicted salary is between 50000 - 65000 Β£ per year.

Eden Scott is partnering with a market-leading Life Sciences SaaS business in Glasgow to recruit a Customer Success Manager. You will own strategic relationships, drive adoption and retention, and ensure customers realise measurable value from the platform.

The role suits candidates with backgrounds in Customer Success, Account Management, Project or Programme Management, especially those with biotech, pharma or life sciences experience, who can engage scientists, researchers and suppliers.

Strategic Customer Success Manager - Life Sciences SaaS in Glasgow employer: Eden Scott

Eden Scott is an exceptional employer that fosters a collaborative and innovative work culture, perfect for a Senior Data Modelling Architect. With a strong emphasis on employee growth, we offer continuous learning opportunities and the chance to work on cutting-edge AI-driven projects in a vibrant location. Join us to make a meaningful impact while enjoying a supportive environment that values your expertise and contributions.

Eden Scott

Contact Details:

Eden Scott Recruitment Team

We think you need these skills to ace Strategic Customer Success Manager - Life Sciences SaaS in Glasgow

Customer Success Management
Account Management
Project Management
Programme Management
Stakeholder Engagement
Relationship Management
Value Realisation