Eden Scott is delighted to be partnering with a leading pensions administration organisation to recruit a Pension TeamLead to join their growing Glasgow team. This is an excellent opportunity for an experienced pensions professional looking to take the next step in their career and move into a supervisory or leadership position.
You will work closely with experienced managers and technical specialists, developing your people management skills while continuing to build upon your pensions knowledge and expertise. As a Team Leader, you will play an important role in supporting the development, performance and success of a busy pensions administration team, ensuring high levels of service are delivered to clients and scheme members. This developmental role offers a blend of pensions administration, technical support, coaching and team leadership responsibilities. You will act as a key point of contact within the team, helping colleagues enhance their technical knowledge while promoting best practice and continuous improvement.
Key Responsibilities
- Support the day-to-day running of the pensions administration team.
- Assist with coaching, mentoring and developing team members.
- Deliver training sessions and technical guidance on pensions administration processes.
- Support new starters through onboarding and induction activities.
- Help identify skills gaps and development opportunities within the team.
- Promote best practice and ensure consistent service standards are maintained.
- Review and support complex pension administration cases and calculations.
- Assist with implementing legislative and regulatory changes across the team.
- Help maintain training materials, procedures and technical documentation.
- Build strong working relationships with colleagues, clients and key stakeholders.
- Contribute to continuous improvement initiatives and operational projects.
Skills & Experience
- Strong experience within pensions administration.
- Knowledge of Defined Benefit (DB), Defined Contribution (DC) and/or CARE pension schemes.
- Experience completing and reviewing pension calculations.
- Strong understanding of pensions legislation and regulatory requirements.
- Excellent communication and interpersonal skills.
- A genuine interest in coaching, mentoring and developing colleagues.
- Strong attention to detail and problem-solving abilities.
- Ability to manage multiple priorities and meet deadlines.
- Experience working collaboratively within a team environment.
- Good knowledge of Microsoft Office and pension administration systems.
- Desirable Previous experience supporting or mentoring colleagues.
- Experience delivering training or coaching.
- PMI qualification or working towards a professional pensions qualification.
- Supervisory or team leadership experience.
What's on Offer?
- Clear pathway into a Team Leader position.
- Structured training and development.
- Exposure to leadership, coaching and people management responsibilities.
- Hybrid working model.
- Competitive salary and benefits package.
- Opportunity to join a highly regarded and supportive pensions team.
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Pension Team Lead in Glasgow employer: Eden Scott
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