Operational Manager (Temporary Contract - 3 Days Per Week) Location: Glasgow City Centre Contract: Temporary (3-6 Months) Hours: 3 Days Per Week (21 hours) Salary: Competitive hourly rate, dependent on experience
Our client, a well-respected charity based in Glasgow City Centre, is seeking an experienced Operational Manager to join their team on a temporary basis for an initial 3-6 month period. This is an excellent opportunity for a proactive and hands‑on manager to support the organisation's day-to-day operations, lead staff, improve processes and ensure the continued delivery of high-quality services. The successful candidate will work closely with the senior leadership team and play a key role in maintaining operational effectiveness during a period of change and development.
Key Responsibilities
- Lead and manage the day-to-day operational activities of the charity.
- Provide leadership, guidance and support to staff and volunteers.
- Oversee service delivery, ensuring organisational objectives and standards are met.
- Review and improve operational processes, procedures and systems.
- Manage staffing resources, workload planning and performance management.
- Support recruitment, onboarding and training activities.
- Ensure compliance with organisational policies, health & safety requirements and governance standards.
- Monitor operational budgets and expenditure, working closely with finance colleagues.
- Prepare reports and management information for senior leadership and trustees.
- Build and maintain effective relationships with key stakeholders, partners and external suppliers.
- Identify operational risks and implement appropriate mitigation plans.
- Support ongoing projects, service improvements and organisational initiatives.
- Ensure a positive experience for service users, members and stakeholders.
Skills & Experience
- Previous experience in an Operational Manager, Service Manager, Office Manager or similar leadership role.
- Strong people management and team leadership experience.
- Experience working within the charity, public sector or not-for-profit sector would be advantageous.
- Excellent organisational, planning and problem-solving abilities.
- Experience overseeing budgets, resources and operational performance.
- Strong communication and stakeholder management skills.
- Ability to work independently and manage competing priorities.
- Proficiency in Microsoft Office, including Word, Excel and Teams.
What's on Offer?
- Flexible part-time opportunity (3 days per week).
- Central Glasgow location with excellent transport links.
- Opportunity to make a meaningful impact within a respected charity.
- Collaborative and supportive working environment.
- Immediate start available.
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Operational Manger in Glasgow employer: Eden Scott
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