At a Glance
- Tasks: Lead HR operations and shape a positive, high-performance culture.
- Company: Join City Building, a leading construction and manufacturing company in Scotland.
- Benefits: Competitive salary, commitment to inclusivity, and opportunities for professional growth.
- Other info: Be part of a dynamic team dedicated to building a sustainable future.
- Why this job: Make a real impact on workforce development and organisational change.
- Qualifications: Extensive senior HR experience and strong knowledge of employment law.
The predicted salary is between 86308 - 90506 £ per year.
City Building (Glasgow) – Salary: £86,308 – £90,506 (SCP 64–66). Location: Glasgow. City Building is one of Scotland’s largest and most diverse construction and manufacturing companies, delivering first‑class repairs, maintenance, construction, manufacturing and refurbishment services for a wide range of public, private and third sector clients. With a strong social ethos, a proud record of supporting apprenticeships, and one of Europe’s largest supported manufacturing facilities at RSBi, we remain committed to building a sustainable future for the city and its communities.
We are now seeking an outstanding HR leader to join us as Head of HR Operations, a pivotal senior role shaping the culture, capability and performance of a complex, highly unionised organisation.
Role
As a key member of our Extended Executive Leadership Team, the Head of HR Operations will provide strategic direction and leadership across the full breadth of HR services. You will be responsible for developing and delivering an effective People Strategy that ensures our workforce is skilled, motivated and equipped to meet the needs of a modern, customer‑focused organisation. You will lead all aspects of the employee lifecycle, including workforce planning, resourcing, employee relations, policy development, health and wellbeing, and performance management, ensuring our practices are modern, inclusive, legally compliant and aligned with our organisational ambitions. Working collaboratively with senior leaders, trade union partners and HR colleagues, you will champion a positive, high‑performance culture, drive continuous improvement, and ensure workforce insights and data inform decision‑making at every level.
Key Responsibilities
- Lead the development and implementation of the HR strategy, ensuring the organisation is future‑ready.
- Drive strategic workforce planning initiatives and ensure structures support current and future business demands.
- Oversee the delivery of customer‑focused HR services across all operational areas.
- Lead cultural development, embedding a learning and inclusive environment.
- Provide senior leadership on employee relations and build strong, transparent partnerships with trade unions.
- Deliver high‑quality workforce insights, reporting and governance for Committees, Boards and senior stakeholders.
- Support organisational change, service modernisation and continuous improvement across HR processes.
- Ensure compliance with legislation, policy and professional standards, promoting ethical and responsible HR practice.
About You
- Extensive experience of working in a senior HR role in a public sector organisation.
- A strong track record of leading operational HR functions and delivering business‑focused outcomes.
- Deep understanding of employment law, HR best practice, workforce planning and employee relations.
- Proven success in driving organisational change and continuous improvement.
- Exceptional communication, influencing and analytical skills, with the ability to provide clear, strategic advice at senior level.
- CIPD Chartered Member status.
- A forward‑thinking, resilient and collaborative leadership style, with a commitment to inclusivity and developing organisational capability.
Head of HR Operations in Glasgow employer: Eden Scott
City Building is an exceptional employer, renowned for its commitment to social responsibility and community development in Glasgow. With a strong focus on employee growth, we offer extensive training and apprenticeship opportunities, fostering a culture of inclusivity and continuous improvement. As part of our team, you will play a pivotal role in shaping a positive workplace environment while enjoying competitive salaries and the chance to make a meaningful impact in a diverse and dynamic organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Head of HR Operations in Glasgow
✨Tip Number 1
Network like a pro! Reach out to connections in the HR field, especially those who work in similar sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their mission, especially around inclusivity and employee relations.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've driven change and improved HR processes in previous roles. This will demonstrate your capability to lead in a complex organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of HR Operations in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of HR Operations role. Highlight your leadership experience, especially in public sector HR, and don’t forget to showcase your understanding of employment law and workforce planning.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our culture and how your past experiences have prepared you for this pivotal role. Be sure to mention your commitment to inclusivity and continuous improvement.
Showcase Your Achievements:When detailing your previous roles, focus on specific achievements that demonstrate your ability to drive organisational change and improve HR processes. Numbers and outcomes speak volumes, so don’t shy away from sharing quantifiable results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Eden Scott
✨Know Your HR Stuff
Make sure you brush up on your knowledge of employment law, HR best practices, and workforce planning. Be ready to discuss how you've successfully navigated complex employee relations in the past, as this role demands a deep understanding of these areas.
✨Showcase Your Leadership Style
This position requires a forward-thinking and collaborative leadership style. Prepare examples that demonstrate how you've led teams through change and fostered an inclusive culture. Highlight your ability to influence and communicate effectively with senior stakeholders.
✨Understand the Company’s Ethos
City Building has a strong social ethos and commitment to community. Familiarise yourself with their values and be prepared to discuss how your vision for HR aligns with their mission. This will show that you're not just a fit for the role, but also for the company culture.
✨Prepare for Strategic Discussions
As a key member of the Extended Executive Leadership Team, you'll need to demonstrate your strategic thinking. Think about how you would approach developing and implementing an effective People Strategy. Be ready to share insights on how data can inform decision-making in HR.
