At a Glance
- Tasks: Lead a dedicated team to create unforgettable luxury experiences for guests.
- Company: Borthwick Castle, a stunning 15th Century venue for exclusive events.
- Benefits: Competitive salary, excellent work/life balance, and flexible working hours.
- Other info: Opportunity to manage exciting events with a supportive team.
- Why this job: Be the face of luxury hospitality in a unique and historic setting.
- Qualifications: 3+ years in luxury hospitality management and strong leadership skills.
Eden Scott is delighted to be working with Borthwick Castle, an incomparable 15th Century Scottish keep - the only one of its ilk in private hands across all of Europe. It is now the most stunning luxury venue available exclusively for private hire for weddings and events, complete with 12 bedchambers. Exclusive hire includes three magnificent public rooms used for ceremonies, receptions, dining, dancing and activities.
They are now seeking a Front of House Events Manager to join their highly dedicated team who curate exceptional experiences for all their guests. The role manages a team of two permanent staff and a further 20 casual team members. You will oversee every detail of the guest experience to guarantee the delivery of an uncompromised standard of luxury. This role is hands on, leading from the front and being the face of their experience and includes operational preparation and management of the events for the entirety of clients' stays including check-in, food and beverage delivery, and check-out.
Key skills and experience required:
- At least 3 years’ experience managing front of house/food and beverage services in a luxury hospitality environment
- Strong leadership and team management experience
- Excellent organisational and problem-solving abilities
- Calm and professional mannerism
- Flexibility to work evenings and weekends
- Excellent attention to detail
- Full UK driving license
This role offers a competitive salary and an excellent balance of work/life, offering unsurpassed flexibility. They average one event per week over a year and their flexibility allows the possibility to condense days, assuming workload would be managed accordingly.
Front of House Manager employer: Eden Scott
Eden Scott is an exceptional employer that fosters a collaborative and innovative work culture, perfect for a Senior Data Modelling Architect. With a strong emphasis on employee growth, we offer continuous learning opportunities and the chance to work on cutting-edge AI-driven projects in a vibrant location. Join us to make a meaningful impact while enjoying a supportive environment that values your expertise and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Eden Scott. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Eden Scott
Don't be shy about reaching out to Eden Scott directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Eden Scott and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Eden Scott
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
