At a Glance
- Tasks: Connect customers to a full-fibre network and ensure a smooth installation experience.
- Company: Join Highland Broadband, a leader in expanding rural connectivity.
- Benefits: Full training provided, competitive pay, and opportunities for growth.
- Other info: Flexible hours with occasional evening and Saturday work.
- Why this job: Make a real difference in rural communities while enjoying hands-on work.
- Qualifications: Strong customer service skills and a full UK driving licence required.
The predicted salary is between 25000 - 30000 £ per year.
Eden Scott are delighted to be partnering with Highland Broadband as they continue to expand their full‑fibre network across rural Scotland. We are now supporting them in the recruitment of Field Engineers in the Fort William / Oban area. Full training is provided, making this an excellent opportunity for individuals who enjoy practical work and delivering great customer service.
The Role
As part of the installation team, you’ll be responsible for connecting customers to Highland Broadband’s fibre network and ensuring a smooth, positive experience. Your work will include:
- Installing fibre cables through underground and overhead networks
- Clearing blockages where required
- Internal cabling and installing customer equipment
- Testing connections and guiding customers through their new service
- Occasional evening and Saturday work
What You’ll Bring
- Strong customer service and communication skills
- Comfortable with manual work and working at height
- Full UK driving licence
- Willingness to complete a disclosure check
Field Technician / Engineer in Fort William employer: Eden Scott
Highland Broadband is an exceptional employer, offering a supportive work culture that prioritises employee development and training. As a Field Technician in the picturesque Fort William / Oban area, you will not only enjoy the beauty of rural Scotland but also benefit from a role that combines practical work with excellent customer service, ensuring a rewarding and fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Field Technician / Engineer in Fort William
✨Tip Number 1
Get to know the company! Research Highland Broadband and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show off your practical skills! If you have experience with manual work or customer service, be ready to share specific examples. Highlighting your hands-on abilities will make you stand out as a Field Technician.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Field Technician / Engineer in Fort William
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Field Technician role. We want to see how your background aligns with the practical work and customer service aspects of the job.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re a great fit for Highland Broadband. We love seeing genuine passion for the work we do.
Showcase Your Communication Skills:Since strong communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it's through your CV or cover letter, let us see your friendly and approachable side!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Eden Scott
✨Know Your Stuff
Make sure you understand the basics of fibre optics and the installation process. Brush up on any technical terms related to the role, as this will show your enthusiasm and readiness to dive into the practical work.
✨Customer Service is Key
Since the role involves a lot of customer interaction, think about examples from your past experiences where you provided excellent service. Be ready to discuss how you handle difficult situations and ensure a positive experience for customers.
✨Show Your Practical Skills
If you have any hands-on experience, whether it’s in a previous job or a personal project, be prepared to talk about it. Highlight your comfort with manual work and any relevant tools or equipment you’ve used.
✨Be Ready for Flexibility
The job may require evening and Saturday work, so be honest about your availability. Show that you’re adaptable and willing to go the extra mile to meet customer needs and support the team.
